Dept of State Hospitals - Metropolitan SNF, Norwalk, California
- 53
- Citations from health inspectionsCalifornia average: 50 a home
- 5
- Residents harmed or put in dangerCalifornia average: 1.2 a home
- $135,767
- Fines from the federal governmentCalifornia average: $23,986 a home
- 2 out of 5
- Overall rating in starsCalifornia average: 3.2
The figures come from Medicare Care Compare files released October 8, 2026 by CMS, the federal Medicare agency. The citations span each home's three most recent inspection cycles plus their complaint visits, going back to March 2017 at the earliest; the fines span about three years, beginning September 2023. Browse the CMS files
11 inspection visits produced 53 citations. Residents were in immediate danger in two findings. Residents were found hurt in three cases. Federal fines came to $135,767 (three fines). Once, Medicare stopped paying for new admissions.
A candidate for Special Focus. For its list of nursing homes with past poor inspection results, CMS has named this home a candidate.
The CMS abuse icon is shown for this home. Care Compare adds it after a citation for abuse or neglect. Either a resident was harmed recently, or harm could have resulted over two inspections in a row.
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Call 1-833-892-8135Calls go to a law firm that advertises on Nursing Home Violations.Quick Look at the Record
- The home's overall star rating
- 2 out of 5
- Rating for health inspections
- 1 out of 5
- Rating for staffing
- 5 out of 5
- Rating for quality of care
- 2 out of 5
- Nurse time for each resident
- 9.80 hours each dayThe California average is 4.52 hours
- Time from registered nurses
- 3.96 hours each dayThe California average is 0.67 hours
- Nursing staff who left during one year
- 22.6%against the California average of 36.7%
- Beds that are certified
- 102
- Ownership
- State (government)
- Chain
- This home is not part of a chain
- Street address
- 11401 South Bloomfield Avenue, Norwalk, California 90650
- County
- Los Angeles
Each inspection's citations
Every citation marks a federal rule inspectors found broken, along with its seriousness and the number of residents affected.
One citation dated May 6, 2026
- F609 Reporting Suspected Abuse: risk of harm, no one found hurt, one or a few residents, found on a complaint visit.
Five citations dated March 7, 2026
- F943 Staff Training on Abuse, Neglect, and Dementia: risk of harm, no one found hurt, widespread, found on a complaint visit.
- F610 Investigating Abuse Allegations: risk of harm, no one found hurt, one or a few residents, found on a complaint visit.
- F609 Reporting Suspected Abuse: risk of harm, no one found hurt, a pattern, several residents, found on a complaint visit.
- F607 Policies to Prevent Abuse, Neglect, and Theft: immediate danger to residents, widespread, found on a complaint visit.
- F600 Freedom From Abuse and Neglect: residents were harmed, one or a few residents, found on a complaint visit.
15 citations dated Dec. 8, 2025
- F943 Staff Training on Abuse, Neglect, and Dementia: risk of harm, no one found hurt, a pattern, several residents.
- F880 Infection Prevention and Control: risk of harm, no one found hurt, widespread.
- F865 Written Quality Improvement Plan: risk of harm, no one found hurt, widespread.
- F842 Medical Records and Privacy: risk of harm, no one found hurt, one or a few residents.
- F838 Facility Wide Assessment of Needed Resources: risk of harm, no one found hurt, widespread.
- F814 Dispose of Garbage Properly: risk of harm, no one found hurt, a pattern, several residents.
- F812 Food Storage and Kitchen Safety: risk of harm, no one found hurt, widespread.
- F726 Nurses and Aides Have Needed Skills: risk of harm, no one found hurt, a pattern, several residents.
- F698 Dialysis Care: immediate danger to residents, one or a few residents.
- F695 Breathing and Oxygen Care: risk of harm, no one found hurt, one or a few residents.
- F689 Accident Hazards and Supervision: risk of harm, no one found hurt, one or a few residents, found on a complaint visit.
- F686 Pressure Ulcer (Bedsore) Care: residents were harmed, one or a few residents.
- F658 Care That Meets Professional Standards: risk of harm, no one found hurt, one or a few residents.
- F641 Accurate Resident Assessments: risk of harm, no one found hurt, one or a few residents.
- F550 Dignity and Resident Rights: risk of harm, no one found hurt, one or a few residents.
Two citations dated Nov. 14, 2025
- F940 Effective Staff Training Program: risk of harm, no one found hurt, one or a few residents, found on a complaint visit.
- F609 Reporting Suspected Abuse: risk of harm, no one found hurt, one or a few residents, found on a complaint visit.
One citation dated Dec. 18, 2024
- F842 Medical Records and Privacy: risk of harm, no one found hurt, one or a few residents, found on a complaint visit.
Nine citations dated Nov. 8, 2024
- F945 Infection Control Training for Staff: risk of harm, no one found hurt, widespread.
- F880 Infection Prevention and Control: risk of harm, no one found hurt, widespread, found on a complaint visit.
- F868 Quality Group Membership and Quarterly Meetings: risk of harm, no one found hurt, widespread.
- F865 Written Quality Improvement Plan: risk of harm, no one found hurt, widespread.
- F814 Dispose of Garbage Properly: risk of harm, no one found hurt, one or a few residents.
- F812 Food Storage and Kitchen Safety: risk of harm, no one found hurt, one or a few residents.
- F693 Feeding Tube Care: risk of harm, no one found hurt, one or a few residents.
- F558 Meeting Residents' Needs and Preferences: risk of harm, no one found hurt, one or a few residents.
- F550 Dignity and Resident Rights: risk of harm, no one found hurt, one or a few residents.
Two citations dated Oct. 23, 2024
- F689 Accident Hazards and Supervision: risk of harm, no one found hurt, one or a few residents, found on a complaint visit.
- F552 Keep Residents Informed About Health and Care: risk of harm, no one found hurt, one or a few residents, found on a complaint visit.
One citation dated Sept. 25, 2024
- F689 Accident Hazards and Supervision: risk of harm, no one found hurt, one or a few residents, found on a complaint visit.
One citation dated July 2, 2024
- F600 Freedom From Abuse and Neglect: residents were harmed, one or a few residents, found on a complaint visit.
One citation dated Feb. 27, 2024
- F695 Breathing and Oxygen Care: risk of harm, no one found hurt, one or a few residents, found on a complaint visit.
15 citations dated Dec. 1, 2023
- F921 A Safe, Clean Building: risk of harm, no one found hurt, a pattern, several residents.
- F882 Qualified Infection Prevention Leader: risk of harm, no one found hurt, one or a few residents.
- F880 Infection Prevention and Control: risk of harm, no one found hurt, a pattern, several residents.
- F814 Dispose of Garbage Properly: risk of harm, no one found hurt, one or a few residents.
- F812 Food Storage and Kitchen Safety: risk of harm, no one found hurt, a pattern, several residents.
- F761 Labeling and Locking Up Medicines: risk of harm, no one found hurt, a pattern, several residents.
- F695 Breathing and Oxygen Care: risk of harm, no one found hurt, one or a few residents.
- F692 Enough Food and Fluids: risk of harm, no one found hurt, one or a few residents.
- F689 Accident Hazards and Supervision: risk of harm, no one found hurt, one or a few residents.
- F677 Help With Daily Living: risk of harm, no one found hurt, one or a few residents.
- F657 Updating the Care Plan on Time: risk of harm, no one found hurt, a pattern, several residents.
- F604 Freedom From Physical Restraints: risk of harm, no one found hurt, one or a few residents.
- F584 A Safe, Clean, Homelike Room: risk of harm, no one found hurt, one or a few residents.
- F565 Right to Resident and Family Groups: risk of harm, no one found hurt, one or a few residents.
- F558 Meeting Residents' Needs and Preferences: risk of harm, no one found hurt, one or a few residents.
Payment Denials and Fines
| Date | Penalty | Amount |
|---|---|---|
| March 7, 2026 | Fine | $51,490 |
| Dec. 8, 2025 | Fine | $66,705 |
| Dec. 8, 2025 | Payment denial for new admissions | 34 days |
| July 2, 2024 | Fine | $17,572 |
Ownership and Management of the Home
The CMS ownership file names no owner or operator for this home.
The CMS Care Compare files, updated every month, provide provider information, health deficiencies, penalties, and ownership. The CMS certification number is 555731. Other homes in California.