Groves Center, Lake Wales, Florida

49
Citations from health inspectionsFlorida average: 20 a home: 8
Residents harmed or put in dangerFlorida average: 1.0 a home: $246,354
Fines from the federal governmentFlorida average: $24,361 a home: No rating given
Overall rating in starsFlorida average: 3.3

The figures come from Medicare Care Compare files released October 8, 2026 by CMS, the federal Medicare agency. The citations span each home's three most recent inspection cycles plus their complaint visits, going back to March 2017 at the earliest; the fines span about three years, beginning September 2023. Browse the CMS files

Six inspection visits produced 49 citations. Residents were in immediate danger in five findings. Residents were found hurt in three cases. Federal fines came to $246,354 (two fines).

This home is a Special Focus Facility. Homes that have done poorly on past inspections are put on this list by CMS, and they get extra attention.

The CMS abuse icon is shown for this home. Care Compare adds it after a citation for abuse or neglect. Either a resident was harmed recently, or harm could have resulted over two inspections in a row.

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Quick Look at the Record

The home's overall star rating: No rating is given while the home stays on the Special Focus list
Rating for health inspections: No rating is given while the home stays on the Special Focus list
Rating for staffing: No rating is given while the home stays on the Special Focus list
Rating for quality of care: No rating is given while the home stays on the Special Focus list
Nurse time for each resident: 3.52 hours each dayThe Florida average is 3.82 hours
Time from registered nurses: 0.54 hours each dayThe Florida average is 0.73 hours
Nursing staff who left during one year: 58.2%against the Florida average of 41.4%
Beds that are certified: 120
Ownership: Corporation (for profit)
Chain: Hearthstone Senior Communities, with eight homes
Street address: 512 S 11th St, Lake Wales, Florida 33853
County: Polk

Each inspection's citations

Every citation marks a federal rule inspectors found broken, along with its seriousness and the number of residents affected.

11 citations dated Feb. 4, 2026

F881 Antibiotic Use Monitoring Program: risk of harm, no one found hurt, widespread.
F880 Infection Prevention and Control: risk of harm, no one found hurt, widespread.
F760 Significant Medication Errors: risk of harm, no one found hurt, one or a few residents.
F759 Medication Error Rate of 5 Percent or More: risk of harm, no one found hurt, one or a few residents.
F756 Monthly Drug Regimen Review: risk of harm, no one found hurt, one or a few residents.
F689 Accident Hazards and Supervision: risk of harm, no one found hurt, one or a few residents.
F657 Updating the Care Plan on Time: risk of harm, no one found hurt, one or a few residents.
F645 Screening for Mental Illness or Intellectual Disability: risk of harm, no one found hurt, one or a few residents.
F644 Coordinate Assessments With Mental Health Screening Program: risk of harm, no one found hurt, one or a few residents.
F605 Avoid Unnecessary Sedating or Psychiatric Drugs: risk of harm, no one found hurt, one or a few residents.
F554 Let Residents Take Own Medicines When Appropriate: risk of harm, no one found hurt, one or a few residents.

Eight citations dated Oct. 29, 2025

F777 Order X Rays and Report Results Promptly: risk of harm, no one found hurt, one or a few residents, found on a complaint visit.
F697 Pain Management: risk of harm, no one found hurt, one or a few residents, found on a complaint visit.
F690 Bladder, Bowel and Catheter Care: risk of harm, no one found hurt, one or a few residents, found on a complaint visit.
F684 Quality of Care: residents were harmed, one or a few residents, found on a complaint visit.
F610 Investigating Abuse Allegations: risk of harm, no one found hurt, one or a few residents, found on a complaint visit.
F609 Reporting Suspected Abuse: risk of harm, no one found hurt, one or a few residents, found on a complaint visit.
F600 Freedom From Abuse and Neglect: residents were harmed, one or a few residents, found on a complaint visit.
F585 Right to File Complaints Without Retaliation: risk of harm, no one found hurt, one or a few residents, found on a complaint visit.

Five citations dated May 28, 2025

F925 Pest Control Program: risk of harm, no one found hurt, a pattern, several residents, found on a complaint visit.
F880 Infection Prevention and Control: risk of harm, no one found hurt, a pattern, several residents, found on a complaint visit.
F690 Bladder, Bowel and Catheter Care: risk of harm, no one found hurt, one or a few residents, found on a complaint visit.
F684 Quality of Care: risk of harm, no one found hurt, one or a few residents, found on a complaint visit.
F585 Right to File Complaints Without Retaliation: risk of harm, no one found hurt, one or a few residents, found on a complaint visit.

Four citations dated Oct. 1, 2024

F880 Infection Prevention and Control: risk of harm, no one found hurt, one or a few residents, found on a complaint visit.
F695 Breathing and Oxygen Care: risk of harm, no one found hurt, one or a few residents, found on a complaint visit.
F656 A Complete Care Plan: risk of harm, no one found hurt, one or a few residents, found on a complaint visit.
F583 Keep Resident Records Private: risk of harm, no one found hurt, one or a few residents, found on a complaint visit.

10 citations dated Jan. 12, 2024

F867 Ongoing Quality Review Group and Correction Plans: immediate danger to residents, widespread, found on a complaint visit.
F835 Run the Facility Effectively: immediate danger to residents, widespread, found on a complaint visit.
F726 Nurses and Aides Have Needed Skills: immediate danger to residents, widespread, found on a complaint visit.
F698 Dialysis Care: risk of harm, no one found hurt, one or a few residents.
F688 Range of Motion and Mobility: risk of harm, no one found hurt, a pattern, several residents.
F686 Pressure Ulcer (Bedsore) Care: residents were harmed, one or a few residents, found on a complaint visit.
F684 Quality of Care: risk of harm, no one found hurt, one or a few residents.
F610 Investigating Abuse Allegations: immediate danger to residents, widespread, found on a complaint visit.
F600 Freedom From Abuse and Neglect: immediate danger to residents, widespread, found on a complaint visit.
F584 A Safe, Clean, Homelike Room: risk of harm, no one found hurt, a pattern, several residents.

11 citations dated Jan. 27, 2022

F919 Working Call System in Bathrooms: risk of harm, no one found hurt, one or a few residents.
F886 Coronavirus Testing for Residents and Staff: risk of harm, no one found hurt, a pattern, several residents.
F761 Labeling and Locking Up Medicines: risk of harm, no one found hurt, a pattern, several residents.
F759 Medication Error Rate of 5 Percent or More: risk of harm, no one found hurt, one or a few residents.
F758 Psychotropic Drugs and PRN Orders: risk of harm, no one found hurt, one or a few residents.
F756 Monthly Drug Regimen Review: risk of harm, no one found hurt, one or a few residents.
F698 Dialysis Care: risk of harm, no one found hurt, a pattern, several residents.
F695 Breathing and Oxygen Care: risk of harm, no one found hurt, one or a few residents.
F625 Written Notice of Bed Hold Policy: risk of harm, no one found hurt, one or a few residents.
F623 Notice Before Transfer or Discharge: risk of harm, no one found hurt, one or a few residents.
F604 Freedom From Physical Restraints: risk of harm, no one found hurt, one or a few residents.

Payment Denials and Fines

Date	Penalty	Amount
Oct. 29, 2025	Fine	$83,801
Jan. 12, 2024	Fine	$162,553

Ownership and Management of the Home

The home is run by Consulting Support Services, LLC (operational or managerial control).
The home is run by Facility Support Company, LLC (operational or managerial control).
The home is run by Kane Financial Services, LLC (operational or managerial control).
The home is run by Themis Health Management, LLC (operational or managerial control).
Owns 100% through another company: Hearthstone Senior Communities, Inc..

The CMS Care Compare files, updated every month, provide provider information, health deficiencies, penalties, and ownership. The CMS certification number is 105269. Other homes in Florida.