Pembroke Center, Pembroke, North Carolina

38
Citations from health inspectionsNorth Carolina average: 18 a home: 2
Residents harmed or put in dangerNorth Carolina average: 1.8 a home: $37,339
Fines from the federal governmentNorth Carolina average: $36,617 a home: 1 out of 5
Overall rating in starsNorth Carolina average: 2.9

The figures come from Medicare Care Compare files released October 8, 2026 by CMS, the federal Medicare agency. The citations span each home's three most recent inspection cycles plus their complaint visits, going back to March 2017 at the earliest; the fines span about three years, beginning September 2023. Browse the CMS files

Eight inspection visits produced 38 citations. Residents were in immediate danger in one finding. Residents were found hurt in one case. Federal fines came to $37,339 (three fines).

The CMS abuse icon is shown for this home. Care Compare adds it after a citation for abuse or neglect. Either a resident was harmed recently, or harm could have resulted over two inspections in a row.

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Quick Look at the Record

The home's overall star rating: 1 out of 5
Rating for health inspections: 1 out of 5
Rating for staffing: 1 out of 5
Rating for quality of care: 1 out of 5
Nurse time for each resident: 3.37 hours each dayThe North Carolina average is 3.85 hours
Time from registered nurses: 0.50 hours each dayThe North Carolina average is 0.62 hours
Nursing staff who left during one year: 68.4%against the North Carolina average of 49%
Beds that are certified: 84
Ownership: Corporation (for profit)
Chain: Genesis Healthcare, with 184 homes
Street address: 310 E Wardell Drive, Pembroke, North Carolina 28372
County: Robeson

Each inspection's citations

Every citation marks a federal rule inspectors found broken, along with its seriousness and the number of residents affected.

Two citations dated May 21, 2026

F760 Significant Medication Errors: risk of harm, no one found hurt, one or a few residents, found on a complaint visit.
F695 Breathing and Oxygen Care: risk of harm, no one found hurt, one or a few residents, found on a complaint visit.

One citation dated Jan. 20, 2026

F760 Significant Medication Errors: risk of harm, no one found hurt, one or a few residents, found on a complaint visit.

17 citations dated Nov. 21, 2025

F880 Infection Prevention and Control: risk of harm, no one found hurt, a pattern, several residents.
F761 Labeling and Locking Up Medicines: risk of harm, no one found hurt, a pattern, several residents, found on a complaint visit.
F760 Significant Medication Errors: risk of harm, no one found hurt, one or a few residents, found on a complaint visit.
F756 Monthly Drug Regimen Review: risk of harm, no one found hurt, one or a few residents, found on a complaint visit.
F755 Pharmacy Services: risk of harm, no one found hurt, a pattern, several residents, found on a complaint visit.
F730 Review Nurse Aide Performance and Training: risk of harm, no one found hurt, one or a few residents.
F692 Enough Food and Fluids: risk of harm, no one found hurt, one or a few residents.
F689 Accident Hazards and Supervision: risk of harm, no one found hurt, one or a few residents, found on a complaint visit.
F686 Pressure Ulcer (Bedsore) Care: risk of harm, no one found hurt, one or a few residents, found on a complaint visit.
F684 Quality of Care: risk of harm, no one found hurt, one or a few residents, found on a complaint visit.
F677 Help With Daily Living: risk of harm, no one found hurt, one or a few residents, found on a complaint visit.
F658 Care That Meets Professional Standards: risk of harm, no one found hurt, a pattern, several residents, found on a complaint visit.
F638 Update Assessments Every Three Months: risk of harm, no one found hurt, one or a few residents.
F600 Freedom From Abuse and Neglect: risk of harm, no one found hurt, one or a few residents, found on a complaint visit.
F585 Right to File Complaints Without Retaliation: risk of harm, no one found hurt, one or a few residents, found on a complaint visit.
F580 Telling the Family About a Change: risk of harm, no one found hurt, one or a few residents.
F558 Meeting Residents' Needs and Preferences: risk of harm, no one found hurt, one or a few residents.

Two citations dated June 5, 2025

F849 Arrange Hospice Care When Needed: risk of harm, no one found hurt, one or a few residents, found on a complaint visit.
F600 Freedom From Abuse and Neglect: residents were harmed, one or a few residents, found on a complaint visit.

Nine citations dated Nov. 20, 2024

F849 Arrange Hospice Care When Needed: risk of harm, no one found hurt, one or a few residents.
F842 Medical Records and Privacy: minimal risk to residents, a pattern, several residents, found on a complaint visit.
F757 Unnecessary Drugs: risk of harm, no one found hurt, a pattern, several residents.
F756 Monthly Drug Regimen Review: risk of harm, no one found hurt, one or a few residents.
F727 Required Registered Nurse and Nursing Director: risk of harm, no one found hurt, one or a few residents.
F725 Enough Nursing Staff: risk of harm, no one found hurt, one or a few residents.
F689 Accident Hazards and Supervision: risk of harm, no one found hurt, one or a few residents, found on a complaint visit.
F684 Quality of Care: risk of harm, no one found hurt, a pattern, several residents, found on a complaint visit.
F600 Freedom From Abuse and Neglect: risk of harm, no one found hurt, one or a few residents, found on a complaint visit.

One citation dated May 31, 2024

F600 Freedom From Abuse and Neglect: immediate danger to residents, one or a few residents, found on a complaint visit.

Five citations dated Nov. 16, 2023

F867 Ongoing Quality Review Group and Correction Plans: risk of harm, no one found hurt, a pattern, several residents, found on a complaint visit.
F761 Labeling and Locking Up Medicines: risk of harm, no one found hurt, a pattern, several residents.
F755 Pharmacy Services: risk of harm, no one found hurt, one or a few residents, found on a complaint visit.
F697 Pain Management: risk of harm, no one found hurt, a pattern, several residents, found on a complaint visit.
F677 Help With Daily Living: risk of harm, no one found hurt, a pattern, several residents.

One citation dated Sept. 7, 2023

F600 Freedom From Abuse and Neglect: risk of harm, no one found hurt, one or a few residents, found on a complaint visit.

Payment Denials and Fines

Date	Penalty	Amount
Nov. 21, 2025	Fine	$10,335
June 5, 2025	Fine	$10,868
May 31, 2024	Fine	$16,136

Ownership and Management of the Home

The home is run by Genesis Administrative Services LLC (operational or managerial control).
The home is run by Powerback Rehabilitation LLC (operational or managerial control).
The direct 100% owner is Sunbridge Healthcare LLC.
Owns a share through another company: FC-GEN Operations Investment LLC.
Owns a share through another company: Gen Operations I LLC.
Owns a share through another company: Gen Operations II LLC.
Owns a share through another company: Genesis Healthcare Inc..
Owns a share through another company: Genesis Healthcare LLC.

Two additional companies have a stake or a management role, according to CMS.

One person with an ownership stake is also listed by CMS.

The CMS Care Compare files, updated every month, provide provider information, health deficiencies, penalties, and ownership. The CMS certification number is 345409. Other homes in North Carolina.