Surry Community Health Center by Harborview, Mount Airy, North Carolina

33
Citations from health inspectionsNorth Carolina average: 18 a home: 9
Residents harmed or put in dangerNorth Carolina average: 1.8 a home: $145,262
Fines from the federal governmentNorth Carolina average: $36,617 a home: 1 out of 5
Overall rating in starsNorth Carolina average: 2.9

The figures come from Medicare Care Compare files released October 8, 2026 by CMS, the federal Medicare agency. The citations span each home's three most recent inspection cycles plus their complaint visits, going back to March 2017 at the earliest; the fines span about three years, beginning September 2023. Browse the CMS files

Three inspection visits produced 33 citations. Residents were in immediate danger in eight findings. Residents were found hurt in one case. Federal fines came to $145,262 (one fine).

A candidate for Special Focus. For its list of nursing homes with past poor inspection results, CMS has named this home a candidate.

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Quick Look at the Record

The home's overall star rating: 1 out of 5
Rating for health inspections: 1 out of 5
Rating for staffing: 2 out of 5
Rating for quality of care: 2 out of 5
Nurse time for each resident: 3.09 hours each dayThe North Carolina average is 3.85 hours
Time from registered nurses: 0.30 hours each dayThe North Carolina average is 0.62 hours
Nursing staff who left during one year: 36.6%against the North Carolina average of 49%
Beds that are certified: 120
Ownership: Corporation (for profit)
Chain: Harborview Health Systems, with 22 homes
Street address: 542 Allred Mill Road, Mount Airy, North Carolina 27030
County: Surry

Each inspection's citations

Every citation marks a federal rule inspectors found broken, along with its seriousness and the number of residents affected.

Five citations dated June 11, 2025

F759 Medication Error Rate of 5 Percent or More: risk of harm, no one found hurt, one or a few residents, found on a complaint visit.
F689 Accident Hazards and Supervision: risk of harm, no one found hurt, one or a few residents, found on a complaint visit.
F641 Accurate Resident Assessments: risk of harm, no one found hurt, one or a few residents.
F605 Avoid Unnecessary Sedating or Psychiatric Drugs: risk of harm, no one found hurt, one or a few residents.
F552 Keep Residents Informed About Health and Care: risk of harm, no one found hurt, one or a few residents.

21 citations dated March 27, 2024

F880 Infection Prevention and Control: immediate danger to residents, a pattern, several residents.
F867 Ongoing Quality Review Group and Correction Plans: risk of harm, no one found hurt, widespread.
F842 Medical Records and Privacy: risk of harm, no one found hurt, one or a few residents, found on a complaint visit.
F761 Labeling and Locking Up Medicines: risk of harm, no one found hurt, one or a few residents, found on a complaint visit.
F760 Significant Medication Errors: risk of harm, no one found hurt, one or a few residents, found on a complaint visit.
F755 Pharmacy Services: immediate danger to residents, a pattern, several residents, found on a complaint visit.
F732 Post Daily Nurse Staffing Information: minimal risk to residents, widespread.
F725 Enough Nursing Staff: risk of harm, no one found hurt, a pattern, several residents, found on a complaint visit.
F697 Pain Management: immediate danger to residents, a pattern, several residents.
F692 Enough Food and Fluids: risk of harm, no one found hurt, one or a few residents, found on a complaint visit.
F690 Bladder, Bowel and Catheter Care: risk of harm, no one found hurt, one or a few residents.
F677 Help With Daily Living: risk of harm, no one found hurt, a pattern, several residents, found on a complaint visit.
F641 Accurate Resident Assessments: minimal risk to residents, a pattern, several residents.
F607 Policies to Prevent Abuse, Neglect, and Theft: immediate danger to residents, a pattern, several residents, found on a complaint visit.
F604 Freedom From Physical Restraints: immediate danger to residents, one or a few residents, found on a complaint visit.
F603 Freedom From Being Isolated or Confined: immediate danger to residents, one or a few residents, found on a complaint visit.
F602 Protect Residents' Money and Belongings From Misuse: immediate danger to residents, a pattern, several residents, found on a complaint visit.
F600 Freedom From Abuse and Neglect: risk of harm, no one found hurt, one or a few residents, found on a complaint visit.
F585 Right to File Complaints Without Retaliation: immediate danger to residents, a pattern, several residents.
F561 Respect Resident Choices and Self Determination: risk of harm, no one found hurt, one or a few residents, found on a complaint visit.
F550 Dignity and Resident Rights: residents were harmed, one or a few residents, found on a complaint visit.

Seven citations dated Dec. 1, 2022

F760 Significant Medication Errors: risk of harm, no one found hurt, a pattern, several residents.
F755 Pharmacy Services: risk of harm, no one found hurt, a pattern, several residents.
F725 Enough Nursing Staff: risk of harm, no one found hurt, one or a few residents.
F692 Enough Food and Fluids: risk of harm, no one found hurt, one or a few residents.
F641 Accurate Resident Assessments: risk of harm, no one found hurt, one or a few residents.
F607 Policies to Prevent Abuse, Neglect, and Theft: risk of harm, no one found hurt, one or a few residents.
F600 Freedom From Abuse and Neglect: risk of harm, no one found hurt, one or a few residents.

Payment Denials and Fines

Date	Penalty	Amount
March 27, 2024	Fine	$145,262

Ownership and Management of the Home

The direct 100% owner is Ga Nc 14, LLC.

The CMS Care Compare files, updated every month, provide provider information, health deficiencies, penalties, and ownership. The CMS certification number is 345191. Other homes in North Carolina.