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Prestonwood Rehabilitation & Nursing Center, Plano, Texas

16
Citations from health inspectionsTexas average: 28 a home
3
Residents harmed or put in dangerTexas average: 2.3 a home
$14,433
Fines from the federal governmentTexas average: $44,141 a home
4 out of 5
Overall rating in starsTexas average: 2.7

The figures come from Medicare Care Compare files released October 8, 2026 by CMS, the federal Medicare agency. The citations span each home's three most recent inspection cycles plus their complaint visits, going back to March 2017 at the earliest; the fines span about three years, beginning September 2023. Browse the CMS files

Two inspection visits produced 16 citations. Residents were in immediate danger in three findings. Federal fines came to $14,433 (one fine).

The CMS abuse icon is shown for this home. Care Compare adds it after a citation for abuse or neglect. Either a resident was harmed recently, or harm could have resulted over two inspections in a row.

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Quick Look at the Record

The home's overall star rating
4 out of 5
Rating for health inspections
2 out of 5
Rating for staffing
5 out of 5
Rating for quality of care
5 out of 5
Nurse time for each resident
4.21 hours each dayThe Texas average is 3.39 hours
Time from registered nurses
1.34 hours each dayThe Texas average is 0.43 hours
Nursing staff who left during one year
46.8%against the Texas average of 55.3%
Beds that are certified
132
Ownership
Hospital district (government)
Chain
Dallas County Hospital District, with five homes
Street address
2460 Marsh Ln, Plano, Texas 75093
County
Denton

Each inspection's citations

Every citation marks a federal rule inspectors found broken, along with its seriousness and the number of residents affected.

10 citations dated April 17, 2025

  • F880 Infection Prevention and Control: risk of harm, no one found hurt, one or a few residents, found on a complaint visit.
  • F812 Food Storage and Kitchen Safety: risk of harm, no one found hurt, a pattern, several residents, found on a complaint visit.
  • F760 Significant Medication Errors: risk of harm, no one found hurt, a pattern, several residents.
  • F755 Pharmacy Services: risk of harm, no one found hurt, one or a few residents, found on a complaint visit.
  • F690 Bladder, Bowel and Catheter Care: risk of harm, no one found hurt, one or a few residents, found on a complaint visit.
  • F656 A Complete Care Plan: risk of harm, no one found hurt, a pattern, several residents, found on a complaint visit.
  • F640 Send Assessment Data to State on Time: risk of harm, no one found hurt, a pattern, several residents, found on a complaint visit.
  • F609 Reporting Suspected Abuse: immediate danger to residents, a pattern, several residents, found on a complaint visit.
  • F607 Policies to Prevent Abuse, Neglect, and Theft: immediate danger to residents, a pattern, several residents, found on a complaint visit.
  • F600 Freedom From Abuse and Neglect: immediate danger to residents, a pattern, several residents.

Six citations dated Feb. 29, 2024

  • F880 Infection Prevention and Control: risk of harm, no one found hurt, a pattern, several residents, found on a complaint visit.
  • F812 Food Storage and Kitchen Safety: risk of harm, no one found hurt, widespread.
  • F695 Breathing and Oxygen Care: risk of harm, no one found hurt, one or a few residents.
  • F690 Bladder, Bowel and Catheter Care: risk of harm, no one found hurt, a pattern, several residents.
  • F585 Right to File Complaints Without Retaliation: risk of harm, no one found hurt, a pattern, several residents, found on a complaint visit.
  • F561 Respect Resident Choices and Self Determination: risk of harm, no one found hurt, a pattern, several residents.

Payment Denials and Fines

DatePenaltyAmount
April 17, 2025Fine$14,433

Ownership and Management of the Home

  • The home is run by Dallas County Hospital District (operational or managerial control).
  • The home is run by Millennial Care Management, Inc. (operational or managerial control).

The CMS Care Compare files, updated every month, provide provider information, health deficiencies, penalties, and ownership. The CMS certification number is 676156. Other homes in Texas.