Whispering Pines Lodge, Longview, Texas
- 59
- Citations from health inspectionsTexas average: 28 a home
- 12
- Residents harmed or put in dangerTexas average: 2.3 a home
- $494,425
- Fines from the federal governmentTexas average: $44,141 a home
- 1 out of 5
- Overall rating in starsTexas average: 2.7
The figures come from Medicare Care Compare files released October 8, 2026 by CMS, the federal Medicare agency. The citations span each home's three most recent inspection cycles plus their complaint visits, going back to March 2017 at the earliest; the fines span about three years, beginning September 2023. Browse the CMS files
13 inspection visits produced 59 citations. Residents were in immediate danger in 12 findings. Federal fines came to $494,425 (seven fines).
A candidate for Special Focus. For its list of nursing homes with past poor inspection results, CMS has named this home a candidate.
The CMS abuse icon is shown for this home. Care Compare adds it after a citation for abuse or neglect. Either a resident was harmed recently, or harm could have resulted over two inspections in a row.
Are you worried about the way someone was treated at this home?
Call 1-833-892-8135Calls go to a law firm that advertises on Nursing Home Violations.Quick Look at the Record
- The home's overall star rating
- 1 out of 5
- Rating for health inspections
- 1 out of 5
- Rating for staffing
- 1 out of 5
- Rating for quality of care
- 2 out of 5
- Nurse time for each resident
- 3.42 hours each dayThe Texas average is 3.39 hours
- Time from registered nurses
- 0.43 hours each dayThe Texas average is 0.43 hours
- Nursing staff who left during one year
- 97.3%against the Texas average of 55.3%
- Beds that are certified
- 116
- Ownership
- Corporation (for profit)
- Chain
- Creative Solutions in Healthcare, with 149 homes
- Street address
- 2131 Alpine Road, Longview, Texas 75601
- County
- Gregg
Each inspection's citations
Every citation marks a federal rule inspectors found broken, along with its seriousness and the number of residents affected.
One citation dated Feb. 20, 2026
- F678 CPR and Basic Life Support: immediate danger to residents, one or a few residents, found on a complaint visit.
Five citations dated Feb. 2, 2026
- F921 A Safe, Clean Building: risk of harm, no one found hurt, one or a few residents, found on a complaint visit.
- F880 Infection Prevention and Control: risk of harm, no one found hurt, one or a few residents, found on a complaint visit.
- F761 Labeling and Locking Up Medicines: risk of harm, no one found hurt, one or a few residents, found on a complaint visit.
- F675 Honor Resident Preferences, Values, and Beliefs: risk of harm, no one found hurt, a pattern, several residents, found on a complaint visit.
- F557 Respect, Dignity, and Personal Belongings: risk of harm, no one found hurt, one or a few residents, found on a complaint visit.
Nine citations dated Jan. 7, 2026
- F919 Working Call System in Bathrooms: risk of harm, no one found hurt, one or a few residents.
- F880 Infection Prevention and Control: risk of harm, no one found hurt, one or a few residents.
- F839 Properly Licensed Staff: risk of harm, no one found hurt, a pattern, several residents.
- F761 Labeling and Locking Up Medicines: risk of harm, no one found hurt, one or a few residents.
- F680 Qualified Activities Director: risk of harm, no one found hurt, a pattern, several residents.
- F679 Activities That Meet Every Resident's Needs: risk of harm, no one found hurt, one or a few residents.
- F677 Help With Daily Living: risk of harm, no one found hurt, one or a few residents.
- F585 Right to File Complaints Without Retaliation: risk of harm, no one found hurt, one or a few residents.
- F558 Meeting Residents' Needs and Preferences: risk of harm, no one found hurt, a pattern, several residents.
10 citations dated Sept. 13, 2025
- F880 Infection Prevention and Control: risk of harm, no one found hurt, a pattern, several residents, found on a complaint visit.
- F725 Enough Nursing Staff: immediate danger to residents, a pattern, several residents, found on a complaint visit.
- F697 Pain Management: immediate danger to residents, one or a few residents, found on a complaint visit.
- F693 Feeding Tube Care: immediate danger to residents, one or a few residents, found on a complaint visit.
- F689 Accident Hazards and Supervision: immediate danger to residents, a pattern, several residents, found on a complaint visit.
- F610 Investigating Abuse Allegations: risk of harm, no one found hurt, one or a few residents, found on a complaint visit.
- F602 Protect Residents' Money and Belongings From Misuse: risk of harm, no one found hurt, one or a few residents, found on a complaint visit.
- F600 Freedom From Abuse and Neglect: immediate danger to residents, a pattern, several residents, found on a complaint visit.
- F580 Telling the Family About a Change: immediate danger to residents, one or a few residents, found on a complaint visit.
- F550 Dignity and Resident Rights: risk of harm, no one found hurt, one or a few residents, found on a complaint visit.
One citation dated July 16, 2025
- F689 Accident Hazards and Supervision: immediate danger to residents, one or a few residents, found on a complaint visit.
Three citations dated April 16, 2025
- F919 Working Call System in Bathrooms: risk of harm, no one found hurt, one or a few residents, found on a complaint visit.
- F689 Accident Hazards and Supervision: risk of harm, no one found hurt, one or a few residents, found on a complaint visit.
- F558 Meeting Residents' Needs and Preferences: risk of harm, no one found hurt, one or a few residents, found on a complaint visit.
One citation dated March 29, 2025
- F689 Accident Hazards and Supervision: immediate danger to residents, one or a few residents, found on a complaint visit.
One citation dated March 10, 2025
- F604 Freedom From Physical Restraints: immediate danger to residents, one or a few residents, found on a complaint visit.
One citation dated Feb. 27, 2025
- F689 Accident Hazards and Supervision: immediate danger to residents, one or a few residents, found on a complaint visit.
13 citations dated Oct. 3, 2024
- F880 Infection Prevention and Control: risk of harm, no one found hurt, one or a few residents.
- F813 Policy on Food Brought by Visitors: risk of harm, no one found hurt, one or a few residents.
- F760 Significant Medication Errors: risk of harm, no one found hurt, a pattern, several residents.
- F759 Medication Error Rate of 5 Percent or More: risk of harm, no one found hurt, a pattern, several residents.
- F758 Psychotropic Drugs and PRN Orders: immediate danger to residents, one or a few residents.
- F755 Pharmacy Services: risk of harm, no one found hurt, a pattern, several residents.
- F695 Breathing and Oxygen Care: risk of harm, no one found hurt, one or a few residents.
- F692 Enough Food and Fluids: risk of harm, no one found hurt, a pattern, several residents.
- F679 Activities That Meet Every Resident's Needs: risk of harm, no one found hurt, a pattern, several residents.
- F677 Help With Daily Living: risk of harm, no one found hurt, one or a few residents.
- F656 A Complete Care Plan: risk of harm, no one found hurt, one or a few residents.
- F655 Baseline Care Plan at Admission: risk of harm, no one found hurt, one or a few residents.
- F645 Screening for Mental Illness or Intellectual Disability: risk of harm, no one found hurt, a pattern, several residents.
One citation dated Sept. 4, 2024
- F609 Reporting Suspected Abuse: risk of harm, no one found hurt, one or a few residents, found on a complaint visit.
One citation dated Oct. 4, 2023
- F880 Infection Prevention and Control: risk of harm, no one found hurt, one or a few residents, found on a complaint visit.
12 citations dated Sept. 13, 2023
- F880 Infection Prevention and Control: risk of harm, no one found hurt, one or a few residents, found on a complaint visit.
- F761 Labeling and Locking Up Medicines: risk of harm, no one found hurt, one or a few residents, found on a complaint visit.
- F758 Psychotropic Drugs and PRN Orders: risk of harm, no one found hurt, one or a few residents, found on a complaint visit.
- F692 Enough Food and Fluids: risk of harm, no one found hurt, one or a few residents, found on a complaint visit.
- F686 Pressure Ulcer (Bedsore) Care: risk of harm, no one found hurt, one or a few residents, found on a complaint visit.
- F684 Quality of Care: risk of harm, no one found hurt, one or a few residents, found on a complaint visit.
- F680 Qualified Activities Director: risk of harm, no one found hurt, a pattern, several residents, found on a complaint visit.
- F677 Help With Daily Living: risk of harm, no one found hurt, a pattern, several residents, found on a complaint visit.
- F656 A Complete Care Plan: risk of harm, no one found hurt, a pattern, several residents, found on a complaint visit.
- F582 Notice of Medicare and Medicaid Coverage and Costs: risk of harm, no one found hurt, one or a few residents, found on a complaint visit.
- F558 Meeting Residents' Needs and Preferences: risk of harm, no one found hurt, a pattern, several residents, found on a complaint visit.
- F550 Dignity and Resident Rights: risk of harm, no one found hurt, a pattern, several residents, found on a complaint visit.
Payment Denials and Fines
| Date | Penalty | Amount |
|---|---|---|
| Feb. 20, 2026 | Fine | $79,863 |
| Sept. 13, 2025 | Fine | $171,130 |
| July 16, 2025 | Fine | $16,432 |
| March 10, 2025 | Fine | $17,641 |
| March 10, 2025 | Fine | $17,641 |
| Feb. 27, 2025 | Fine | $9,479 |
| Oct. 3, 2024 | Fine | $182,239 |
Ownership and Management of the Home
- The home is run by Creative Solutions in Healthcare Inc. (operational or managerial control).
The CMS Care Compare files, updated every month, provide provider information, health deficiencies, penalties, and ownership. The CMS certification number is 675386. Other homes in Texas.