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Nursing Home Violations
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Complete Care at the Boulevard, Chicago, Illinois

81
Citations from health inspectionsIllinois average: 38 a home
10
Residents harmed or put in dangerIllinois average: 4.6 a home
$300,062
Fines from the federal governmentIllinois average: $111,013 a home
1 out of 5
Overall rating in starsIllinois average: 2.5

The figures come from Medicare Care Compare files released October 8, 2026 by CMS, the federal Medicare agency. The citations span each home's three most recent inspection cycles plus their complaint visits, going back to March 2017 at the earliest; the fines span about three years, beginning September 2023. Browse the CMS files

20 inspection visits produced 81 citations. Residents were in immediate danger in three findings. Residents were found hurt in seven cases. Federal fines came to $300,062 (five fines). Four times, Medicare stopped paying for new admissions.

The CMS abuse icon is shown for this home. Care Compare adds it after a citation for abuse or neglect. Either a resident was harmed recently, or harm could have resulted over two inspections in a row.

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Quick Look at the Record

The home's overall star rating
1 out of 5
Rating for health inspections
1 out of 5
Rating for staffing
1 out of 5
Rating for quality of care
4 out of 5
Nurse time for each resident
2.97 hours each dayThe Illinois average is 3.45 hours
Time from registered nurses
0.39 hours each dayThe Illinois average is 0.72 hours
Nursing staff who left during one year
53.4%against the Illinois average of 44.5%
Beds that are certified
156
Ownership
Corporation (for profit)
Chain
Complete Care, with 85 homes
Street address
5905 West Washington, Chicago, Illinois 60644
County
Cook

Each inspection's citations

Every citation marks a federal rule inspectors found broken, along with its seriousness and the number of residents affected.

One citation dated July 8, 2026

  • F600 Freedom From Abuse and Neglect: risk of harm, no one found hurt, one or a few residents, found on a complaint visit.

One citation dated May 16, 2026

  • F658 Care That Meets Professional Standards: risk of harm, no one found hurt, one or a few residents, found on a complaint visit.

Two citations dated May 4, 2026

  • F689 Accident Hazards and Supervision: risk of harm, no one found hurt, one or a few residents, found on a complaint visit.
  • F600 Freedom From Abuse and Neglect: risk of harm, no one found hurt, one or a few residents, found on a complaint visit.

Three citations dated March 29, 2026

  • F812 Food Storage and Kitchen Safety: risk of harm, no one found hurt, widespread, found on a complaint visit.
  • F802 Enough Kitchen Support Staff: risk of harm, no one found hurt, widespread, found on a complaint visit.
  • F609 Reporting Suspected Abuse: risk of harm, no one found hurt, one or a few residents, found on a complaint visit.

One citation dated Sept. 25, 2025

  • F686 Pressure Ulcer (Bedsore) Care: residents were harmed, one or a few residents, found on a complaint visit.

One citation dated July 22, 2025

  • F689 Accident Hazards and Supervision: risk of harm, no one found hurt, one or a few residents, found on a complaint visit.

One citation dated March 9, 2025

  • F684 Quality of Care: residents were harmed, one or a few residents, found on a complaint visit.

15 citations dated Feb. 7, 2025

  • F883 Flu and Pneumonia Vaccines: risk of harm, no one found hurt, a pattern, several residents.
  • F882 Qualified Infection Prevention Leader: risk of harm, no one found hurt, widespread.
  • F842 Medical Records and Privacy: risk of harm, no one found hurt, one or a few residents.
  • F812 Food Storage and Kitchen Safety: risk of harm, no one found hurt, widespread.
  • F809 Meals and Snacks at Preferred Times: risk of harm, no one found hurt, one or a few residents.
  • F761 Labeling and Locking Up Medicines: risk of harm, no one found hurt, a pattern, several residents.
  • F759 Medication Error Rate of 5 Percent or More: risk of harm, no one found hurt, one or a few residents.
  • F755 Pharmacy Services: risk of harm, no one found hurt, a pattern, several residents.
  • F725 Enough Nursing Staff: risk of harm, no one found hurt, widespread.
  • F688 Range of Motion and Mobility: risk of harm, no one found hurt, one or a few residents.
  • F645 Screening for Mental Illness or Intellectual Disability: risk of harm, no one found hurt, a pattern, several residents.
  • F583 Keep Resident Records Private: risk of harm, no one found hurt, one or a few residents.
  • F575 Post Agency Contacts and Complaint Rights: risk of harm, no one found hurt, one or a few residents.
  • F554 Let Residents Take Own Medicines When Appropriate: risk of harm, no one found hurt, one or a few residents.
  • F550 Dignity and Resident Rights: risk of harm, no one found hurt, one or a few residents.

One citation dated Dec. 19, 2024

  • F600 Freedom From Abuse and Neglect: risk of harm, no one found hurt, one or a few residents, found on a complaint visit.

Five citations dated Dec. 9, 2024

  • F725 Enough Nursing Staff: risk of harm, no one found hurt, a pattern, several residents, found on a complaint visit.
  • F689 Accident Hazards and Supervision: risk of harm, no one found hurt, a pattern, several residents, found on a complaint visit.
  • F609 Reporting Suspected Abuse: risk of harm, no one found hurt, one or a few residents, found on a complaint visit.
  • F604 Freedom From Physical Restraints: immediate danger to residents, one or a few residents, found on a complaint visit.
  • F600 Freedom From Abuse and Neglect: immediate danger to residents, one or a few residents, found on a complaint visit.

One citation dated Oct. 25, 2024

  • F644 Coordinate Assessments With Mental Health Screening Program: risk of harm, no one found hurt, a pattern, several residents, found on a complaint visit.

One citation dated Oct. 7, 2024

  • F684 Quality of Care: residents were harmed, one or a few residents, found on a complaint visit.

One citation dated Aug. 29, 2024

  • F600 Freedom From Abuse and Neglect: risk of harm, no one found hurt, one or a few residents, found on a complaint visit.

21 citations dated March 22, 2024

  • F887 Coronavirus Vaccine Education, Offering, and Records: risk of harm, no one found hurt, widespread.
  • F883 Flu and Pneumonia Vaccines: risk of harm, no one found hurt, a pattern, several residents.
  • F880 Infection Prevention and Control: risk of harm, no one found hurt, widespread.
  • F812 Food Storage and Kitchen Safety: risk of harm, no one found hurt, widespread.
  • F761 Labeling and Locking Up Medicines: risk of harm, no one found hurt, a pattern, several residents.
  • F760 Significant Medication Errors: risk of harm, no one found hurt, one or a few residents.
  • F759 Medication Error Rate of 5 Percent or More: risk of harm, no one found hurt, one or a few residents.
  • F725 Enough Nursing Staff: risk of harm, no one found hurt, widespread, found on a complaint visit.
  • F697 Pain Management: risk of harm, no one found hurt, one or a few residents, found on a complaint visit.
  • F695 Breathing and Oxygen Care: risk of harm, no one found hurt, a pattern, several residents.
  • F693 Feeding Tube Care: risk of harm, no one found hurt, one or a few residents.
  • F689 Accident Hazards and Supervision: risk of harm, no one found hurt, one or a few residents, found on a complaint visit.
  • F688 Range of Motion and Mobility: risk of harm, no one found hurt, one or a few residents.
  • F686 Pressure Ulcer (Bedsore) Care: risk of harm, no one found hurt, one or a few residents.
  • F684 Quality of Care: risk of harm, no one found hurt, one or a few residents.
  • F658 Care That Meets Professional Standards: risk of harm, no one found hurt, a pattern, several residents, found on a complaint visit.
  • F644 Coordinate Assessments With Mental Health Screening Program: risk of harm, no one found hurt, one or a few residents.
  • F600 Freedom From Abuse and Neglect: risk of harm, no one found hurt, one or a few residents.
  • F558 Meeting Residents' Needs and Preferences: risk of harm, no one found hurt, one or a few residents, found on a complaint visit.
  • F557 Respect, Dignity, and Personal Belongings: risk of harm, no one found hurt, one or a few residents.
  • F550 Dignity and Resident Rights: risk of harm, no one found hurt, one or a few residents, found on a complaint visit.

One citation dated March 14, 2024

  • F600 Freedom From Abuse and Neglect: risk of harm, no one found hurt, one or a few residents, found on a complaint visit.

One citation dated Feb. 29, 2024

  • F600 Freedom From Abuse and Neglect: residents were harmed, one or a few residents, found on a complaint visit.

Three citations dated Jan. 19, 2024

  • F689 Accident Hazards and Supervision: residents were harmed, one or a few residents, found on a complaint visit.
  • F684 Quality of Care: risk of harm, no one found hurt, one or a few residents, found on a complaint visit.
  • F600 Freedom From Abuse and Neglect: immediate danger to residents, one or a few residents, found on a complaint visit.

One citation dated Nov. 28, 2023

  • F689 Accident Hazards and Supervision: residents were harmed, one or a few residents, found on a complaint visit.

One citation dated Sept. 11, 2023

  • F600 Freedom From Abuse and Neglect: risk of harm, no one found hurt, a pattern, several residents, found on a complaint visit.

19 citations dated April 7, 2023

  • F888 Staff Coronavirus Vaccination: risk of harm, no one found hurt, widespread.
  • F887 Coronavirus Vaccine Education, Offering, and Records: risk of harm, no one found hurt, widespread.
  • F886 Coronavirus Testing for Residents and Staff: risk of harm, no one found hurt, widespread.
  • F883 Flu and Pneumonia Vaccines: risk of harm, no one found hurt, a pattern, several residents.
  • F880 Infection Prevention and Control: risk of harm, no one found hurt, widespread.
  • F814 Dispose of Garbage Properly: risk of harm, no one found hurt, widespread.
  • F812 Food Storage and Kitchen Safety: risk of harm, no one found hurt, widespread.
  • F761 Labeling and Locking Up Medicines: risk of harm, no one found hurt, one or a few residents.
  • F760 Significant Medication Errors: risk of harm, no one found hurt, one or a few residents.
  • F759 Medication Error Rate of 5 Percent or More: risk of harm, no one found hurt, one or a few residents.
  • F755 Pharmacy Services: risk of harm, no one found hurt, one or a few residents.
  • F697 Pain Management: risk of harm, no one found hurt, one or a few residents.
  • F695 Breathing and Oxygen Care: risk of harm, no one found hurt, one or a few residents.
  • F693 Feeding Tube Care: risk of harm, no one found hurt, one or a few residents.
  • F689 Accident Hazards and Supervision: residents were harmed, one or a few residents.
  • F684 Quality of Care: risk of harm, no one found hurt, a pattern, several residents.
  • F677 Help With Daily Living: risk of harm, no one found hurt, one or a few residents.
  • F657 Updating the Care Plan on Time: risk of harm, no one found hurt, one or a few residents.
  • F558 Meeting Residents' Needs and Preferences: risk of harm, no one found hurt, one or a few residents.

Payment Denials and Fines

DatePenaltyAmount
Sept. 25, 2025Fine$30,167
Feb. 7, 2025Fine$21,271
Dec. 9, 2024Fine$103,732
Dec. 9, 2024Payment denial for new admissionssix days
Oct. 7, 2024Payment denial for new admissionsfour days
Feb. 29, 2024Fine$87,850
Feb. 29, 2024Payment denial for new admissions27 days
Nov. 28, 2023Fine$57,042
Nov. 28, 2023Payment denial for new admissions45 days

Ownership and Management of the Home

  • The direct 100% owner is Nj Chicago Opco Holdco LLC.
  • Owns a share through another company: Des Capital LLC.
  • Owns a share through another company: Jrk Investments LLC.
  • Owns a share through another company: PC Chicago Topco LLC.
  • Owns a share through another company: Sms 2021 Trust.

Three people with an ownership stake are also listed by CMS.

The CMS Care Compare files, updated every month, provide provider information, health deficiencies, penalties, and ownership. The CMS certification number is 145885. Other homes in Chicago.