Oak Grove Center, Waterville, Maine

59
Citations from health inspectionsMaine average: 31 a home: 1
Residents harmed or put in dangerMaine average: 0.5 a home: $14,056
Fines from the federal governmentMaine average: $7,386 a home: 1 out of 5
Overall rating in starsMaine average: 3.1

The figures come from Medicare Care Compare files released October 8, 2026 by CMS, the federal Medicare agency. The citations span each home's three most recent inspection cycles plus their complaint visits, going back to March 2017 at the earliest; the fines span about three years, beginning September 2023. Browse the CMS files

Six inspection visits produced 59 citations. Residents were in immediate danger in one finding. Federal fines came to $14,056 (one fine). Two times, Medicare stopped paying for new admissions.

A candidate for Special Focus. For its list of nursing homes with past poor inspection results, CMS has named this home a candidate.

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Quick Look at the Record

The home's overall star rating: 1 out of 5
Rating for health inspections: 1 out of 5
Rating for staffing: 3 out of 5
Rating for quality of care: 2 out of 5
Nurse time for each resident: 3.76 hours each dayThe Maine average is 4.34 hours
Time from registered nurses: 0.98 hours each dayThe Maine average is 1.05 hours
Nursing staff who left during one year: 50%against the Maine average of 46.7%
Beds that are certified: 90
Ownership: Corporation (for profit)
Chain: Genesis Healthcare, with 184 homes
Street address: 27 Cool St, Waterville, Maine 04901
County: Kennebec

Each inspection's citations

Every citation marks a federal rule inspectors found broken, along with its seriousness and the number of residents affected.

Eight citations dated June 4, 2026

F880 Infection Prevention and Control: risk of harm, no one found hurt, one or a few residents.
F842 Medical Records and Privacy: risk of harm, no one found hurt, one or a few residents, found on a complaint visit.
F755 Pharmacy Services: risk of harm, no one found hurt, a pattern, several residents.
F742 Mental Health and Trauma Treatment: risk of harm, no one found hurt, one or a few residents, found on a complaint visit.
F725 Enough Nursing Staff: risk of harm, no one found hurt, a pattern, several residents.
F628 Required Transfer Paperwork and Notices: risk of harm, no one found hurt, one or a few residents, found on a complaint visit.
F584 A Safe, Clean, Homelike Room: risk of harm, no one found hurt, a pattern, several residents.
F552 Keep Residents Informed About Health and Care: risk of harm, no one found hurt, one or a few residents.

One citation dated Jan. 29, 2026

F551 Representative May Exercise Resident Rights: risk of harm, no one found hurt, one or a few residents, found on a complaint visit.

18 citations dated March 24, 2025

F880 Infection Prevention and Control: risk of harm, no one found hurt, a pattern, several residents.
F867 Ongoing Quality Review Group and Correction Plans: risk of harm, no one found hurt, a pattern, several residents.
F842 Medical Records and Privacy: risk of harm, no one found hurt, a pattern, several residents.
F814 Dispose of Garbage Properly: risk of harm, no one found hurt, a pattern, several residents.
F761 Labeling and Locking Up Medicines: risk of harm, no one found hurt, a pattern, several residents.
F758 Psychotropic Drugs and PRN Orders: risk of harm, no one found hurt, one or a few residents.
F755 Pharmacy Services: risk of harm, no one found hurt, a pattern, several residents.
F725 Enough Nursing Staff: risk of harm, no one found hurt, a pattern, several residents.
F699 Trauma Informed and Culturally Respectful Care: risk of harm, no one found hurt, a pattern, several residents.
F695 Breathing and Oxygen Care: risk of harm, no one found hurt, a pattern, several residents.
F689 Accident Hazards and Supervision: risk of harm, no one found hurt, one or a few residents.
F657 Updating the Care Plan on Time: risk of harm, no one found hurt, one or a few residents.
F656 A Complete Care Plan: risk of harm, no one found hurt, a pattern, several residents, found on a complaint visit.
F644 Coordinate Assessments With Mental Health Screening Program: risk of harm, no one found hurt, one or a few residents.
F625 Written Notice of Bed Hold Policy: minimal risk to residents, a pattern, several residents.
F623 Notice Before Transfer or Discharge: minimal risk to residents, a pattern, several residents.
F584 A Safe, Clean, Homelike Room: risk of harm, no one found hurt, a pattern, several residents.
F578 The Right to Refuse Treatment: risk of harm, no one found hurt, one or a few residents.

16 citations dated May 29, 2024

F949 Behavioral Health Training for Staff: risk of harm, no one found hurt, one or a few residents, found on a complaint visit.
F946 Compliance and Ethics Training: risk of harm, no one found hurt, a pattern, several residents, found on a complaint visit.
F944 Staff Training on Quality Improvement Program: risk of harm, no one found hurt, a pattern, several residents, found on a complaint visit.
F941 Communication Training for Direct Care Staff: risk of harm, no one found hurt, a pattern, several residents, found on a complaint visit.
F921 A Safe, Clean Building: risk of harm, no one found hurt, a pattern, several residents, found on a complaint visit.
F880 Infection Prevention and Control: risk of harm, no one found hurt, one or a few residents, found on a complaint visit.
F868 Quality Group Membership and Quarterly Meetings: risk of harm, no one found hurt, a pattern, several residents, found on a complaint visit.
F865 Written Quality Improvement Plan: risk of harm, no one found hurt, a pattern, several residents, found on a complaint visit.
F843 Hospital Transfer Agreement: risk of harm, no one found hurt, one or a few residents, found on a complaint visit.
F842 Medical Records and Privacy: risk of harm, no one found hurt, one or a few residents, found on a complaint visit.
F689 Accident Hazards and Supervision: immediate danger to residents, a pattern, several residents, found on a complaint visit.
F656 A Complete Care Plan: risk of harm, no one found hurt, one or a few residents, found on a complaint visit.
F646 Report Major Changes in Mentally Ill or Disabled Residents: risk of harm, no one found hurt, one or a few residents, found on a complaint visit.
F626 Right to Return After Hospital Stay: risk of harm, no one found hurt, one or a few residents, found on a complaint visit.
F558 Meeting Residents' Needs and Preferences: risk of harm, no one found hurt, one or a few residents, found on a complaint visit.
F557 Respect, Dignity, and Personal Belongings: risk of harm, no one found hurt, one or a few residents, found on a complaint visit.

One citation dated Feb. 27, 2024

F880 Infection Prevention and Control: risk of harm, no one found hurt, a pattern, several residents, found on a complaint visit.

15 citations dated Feb. 1, 2024

F947 Nurse Aide Skills, Dementia, and Abuse Training: risk of harm, no one found hurt, one or a few residents.
F908 Keep Essential Equipment Working Safely: risk of harm, no one found hurt, a pattern, several residents.
F880 Infection Prevention and Control: risk of harm, no one found hurt, a pattern, several residents.
F842 Medical Records and Privacy: risk of harm, no one found hurt, a pattern, several residents, found on a complaint visit.
F812 Food Storage and Kitchen Safety: risk of harm, no one found hurt, widespread.
F730 Review Nurse Aide Performance and Training: risk of harm, no one found hurt, a pattern, several residents.
F725 Enough Nursing Staff: risk of harm, no one found hurt, a pattern, several residents, found on a complaint visit.
F698 Dialysis Care: risk of harm, no one found hurt, one or a few residents.
F692 Enough Food and Fluids: risk of harm, no one found hurt, one or a few residents.
F689 Accident Hazards and Supervision: risk of harm, no one found hurt, one or a few residents.
F679 Activities That Meet Every Resident's Needs: risk of harm, no one found hurt, a pattern, several residents.
F656 A Complete Care Plan: risk of harm, no one found hurt, one or a few residents.
F655 Baseline Care Plan at Admission: risk of harm, no one found hurt, a pattern, several residents.
F625 Written Notice of Bed Hold Policy: minimal risk to residents, a pattern, several residents.
F584 A Safe, Clean, Homelike Room: risk of harm, no one found hurt, a pattern, several residents.

Payment Denials and Fines

Date	Penalty	Amount
May 29, 2024	Fine	$14,056
May 29, 2024	Payment denial for new admissions	29 days
March 27, 2024	Payment denial for new admissions	six days

Ownership and Management of the Home

The direct 100% owner is Genesis Healthcare of Maine LLC.
Owns a share through another company: FC-GEN Operations Investment LLC.
Owns a share through another company: Gen Operations I LLC.
Owns a share through another company: Gen Operations II LLC.
Owns a share through another company: Genesis Healthcare Inc..
Owns a share through another company: Genesis Healthcare LLC.
Owns a share through another company: Genesis Holdings LLC.
Owns a share through another company: Ghc Holdings LLC.

One additional company has a stake or a management role, according to CMS.

One person with an ownership stake is also listed by CMS.

The CMS Care Compare files, updated every month, provide provider information, health deficiencies, penalties, and ownership. The CMS certification number is 205091. Other homes in Maine.