Begin reading the record

Home › Maine

Waterville Center for Health and Rehab, Waterville, Maine

45
Citations from health inspectionsMaine average: 31 a home
4
Residents harmed or put in dangerMaine average: 0.5 a home
$83,038
Fines from the federal governmentMaine average: $7,386 a home
1 out of 5
Overall rating in starsMaine average: 3.1

The figures come from Medicare Care Compare files released October 8, 2026 by CMS, the federal Medicare agency. The citations span each home's three most recent inspection cycles plus their complaint visits, going back to March 2017 at the earliest; the fines span about three years, beginning September 2023. Browse the CMS files

Four inspection visits produced 45 citations. Residents were in immediate danger in three findings. Residents were found hurt in one case. Federal fines came to $83,038 (one fine).

A candidate for Special Focus. For its list of nursing homes with past poor inspection results, CMS has named this home a candidate.

Are you worried about the way someone was treated at this home?

Call 1-833-892-8135Calls go to a law firm that advertises on Nursing Home Violations.

Quick Look at the Record

The home's overall star rating
1 out of 5
Rating for health inspections
1 out of 5
Rating for staffing
4 out of 5
Rating for quality of care
2 out of 5
Nurse time for each resident
4.83 hours each dayThe Maine average is 4.34 hours
Time from registered nurses
0.85 hours each dayThe Maine average is 1.05 hours
Nursing staff who left during one year
50.4%against the Maine average of 46.7%
Beds that are certified
111
Ownership
Limited Liability company (for profit)
Chain
This home is not part of a chain
Street address
7 Highwood St, Waterville, Maine 04901
County
Kennebec

Each inspection's citations

Every citation marks a federal rule inspectors found broken, along with its seriousness and the number of residents affected.

15 citations dated Aug. 28, 2025

  • F880 Infection Prevention and Control: risk of harm, no one found hurt, one or a few residents.
  • F842 Medical Records and Privacy: risk of harm, no one found hurt, a pattern, several residents, found on a complaint visit.
  • F814 Dispose of Garbage Properly: risk of harm, no one found hurt, a pattern, several residents.
  • F812 Food Storage and Kitchen Safety: risk of harm, no one found hurt, a pattern, several residents.
  • F757 Unnecessary Drugs: risk of harm, no one found hurt, one or a few residents.
  • F756 Monthly Drug Regimen Review: risk of harm, no one found hurt, one or a few residents.
  • F689 Accident Hazards and Supervision: risk of harm, no one found hurt, a pattern, several residents.
  • F684 Quality of Care: risk of harm, no one found hurt, one or a few residents.
  • F657 Updating the Care Plan on Time: risk of harm, no one found hurt, one or a few residents, found on a complaint visit.
  • F656 A Complete Care Plan: risk of harm, no one found hurt, one or a few residents.
  • F645 Screening for Mental Illness or Intellectual Disability: risk of harm, no one found hurt, one or a few residents, found on a complaint visit.
  • F627 Safe Transfer or Discharge Meeting Resident Needs: risk of harm, no one found hurt, one or a few residents, found on a complaint visit.
  • F584 A Safe, Clean, Homelike Room: risk of harm, no one found hurt, a pattern, several residents.
  • F580 Telling the Family About a Change: risk of harm, no one found hurt, one or a few residents.
  • F578 The Right to Refuse Treatment: risk of harm, no one found hurt, one or a few residents.

One citation dated Feb. 11, 2025

  • F842 Medical Records and Privacy: risk of harm, no one found hurt, one or a few residents, found on a complaint visit.

28 citations dated Sept. 17, 2024

  • F944 Staff Training on Quality Improvement Program: risk of harm, no one found hurt, one or a few residents, found on a complaint visit.
  • F943 Staff Training on Abuse, Neglect, and Dementia: risk of harm, no one found hurt, one or a few residents, found on a complaint visit.
  • F942 Staff Training on Resident Rights: risk of harm, no one found hurt, one or a few residents, found on a complaint visit.
  • F908 Keep Essential Equipment Working Safely: risk of harm, no one found hurt, a pattern, several residents, found on a complaint visit.
  • F883 Flu and Pneumonia Vaccines: risk of harm, no one found hurt, a pattern, several residents, found on a complaint visit.
  • F880 Infection Prevention and Control: risk of harm, no one found hurt, a pattern, several residents, found on a complaint visit.
  • F842 Medical Records and Privacy: risk of harm, no one found hurt, one or a few residents, found on a complaint visit.
  • F835 Run the Facility Effectively: risk of harm, no one found hurt, a pattern, several residents, found on a complaint visit.
  • F812 Food Storage and Kitchen Safety: risk of harm, no one found hurt, a pattern, several residents, found on a complaint visit.
  • F810 Special Eating Utensils and Mealtime Help: risk of harm, no one found hurt, one or a few residents, found on a complaint visit.
  • F804 Food Taste and Temperature: risk of harm, no one found hurt, a pattern, several residents, found on a complaint visit.
  • F761 Labeling and Locking Up Medicines: risk of harm, no one found hurt, a pattern, several residents, found on a complaint visit.
  • F755 Pharmacy Services: risk of harm, no one found hurt, a pattern, several residents, found on a complaint visit.
  • F730 Review Nurse Aide Performance and Training: risk of harm, no one found hurt, one or a few residents, found on a complaint visit.
  • F725 Enough Nursing Staff: risk of harm, no one found hurt, a pattern, several residents, found on a complaint visit.
  • F695 Breathing and Oxygen Care: risk of harm, no one found hurt, a pattern, several residents, found on a complaint visit.
  • F684 Quality of Care: risk of harm, no one found hurt, one or a few residents, found on a complaint visit.
  • F675 Honor Resident Preferences, Values, and Beliefs: residents were harmed, one or a few residents, found on a complaint visit.
  • F645 Screening for Mental Illness or Intellectual Disability: risk of harm, no one found hurt, one or a few residents, found on a complaint visit.
  • F625 Written Notice of Bed Hold Policy: risk of harm, no one found hurt, one or a few residents, found on a complaint visit.
  • F623 Notice Before Transfer or Discharge: risk of harm, no one found hurt, one or a few residents, found on a complaint visit.
  • F610 Investigating Abuse Allegations: immediate danger to residents, widespread, found on a complaint visit.
  • F609 Reporting Suspected Abuse: immediate danger to residents, widespread, found on a complaint visit.
  • F607 Policies to Prevent Abuse, Neglect, and Theft: risk of harm, no one found hurt, one or a few residents, found on a complaint visit.
  • F604 Freedom From Physical Restraints: immediate danger to residents, widespread, found on a complaint visit.
  • F584 A Safe, Clean, Homelike Room: risk of harm, no one found hurt, a pattern, several residents, found on a complaint visit.
  • F578 The Right to Refuse Treatment: risk of harm, no one found hurt, a pattern, several residents, found on a complaint visit.
  • F567 Right to Manage Own Finances: risk of harm, no one found hurt, one or a few residents, found on a complaint visit.

One citation dated June 29, 2023

  • F758 Psychotropic Drugs and PRN Orders: risk of harm, no one found hurt, one or a few residents.

Payment Denials and Fines

DatePenaltyAmount
Sept. 17, 2024Fine$83,038

Ownership and Management of the Home

  • The direct 50% owner is Bsd Me 26 LLC.
  • The direct 50% owner is Ike Akiko.

The CMS Care Compare files, updated every month, provide provider information, health deficiencies, penalties, and ownership. The CMS certification number is 205120. Other homes in Maine.