Brandon Woods of New Bedford, New Bedford, Massachusetts
- 73
- Citations from health inspectionsMassachusetts average: 29 a home
- 9
- Residents harmed or put in dangerMassachusetts average: 1.4 a home
- $528,970
- Fines from the federal governmentMassachusetts average: $34,265 a home
- 1 out of 5
- Overall rating in starsMassachusetts average: 3.0
The figures come from Medicare Care Compare files released October 8, 2026 by CMS, the federal Medicare agency. The citations span each home's three most recent inspection cycles plus their complaint visits, going back to March 2017 at the earliest; the fines span about three years, beginning September 2023. Browse the CMS files
Six inspection visits produced 73 citations. Residents were in immediate danger in three findings. Residents were found hurt in six cases. Federal fines came to $528,970 (two fines).
A candidate for Special Focus. For its list of nursing homes with past poor inspection results, CMS has named this home a candidate.
Are you worried about the way someone was treated at this home?
Call 1-833-892-8135Calls go to a law firm that advertises on Nursing Home Violations.Quick Look at the Record
- The home's overall star rating
- 1 out of 5
- Rating for health inspections
- 1 out of 5
- Rating for staffing
- 3 out of 5
- Rating for quality of care
- 2 out of 5
- Nurse time for each resident
- 4.35 hours each dayThe Massachusetts average is 3.86 hours
- Time from registered nurses
- 0.36 hours each dayThe Massachusetts average is 0.65 hours
- Nursing staff who left during one year
- 49.6%against the Massachusetts average of 38.2%
- Beds that are certified
- 135
- Ownership
- Corporation (for profit)
- Chain
- Elder Services, with six homes
- Street address
- 397 County Street, New Bedford, Massachusetts 02740
- County
- Bristol
Each inspection's citations
Every citation marks a federal rule inspectors found broken, along with its seriousness and the number of residents affected.
One citation dated July 7, 2026
- F607 Policies to Prevent Abuse, Neglect, and Theft: risk of harm, no one found hurt, one or a few residents, found on a complaint visit.
12 citations dated March 27, 2026
- F842 Medical Records and Privacy: risk of harm, no one found hurt, a pattern, several residents.
- F812 Food Storage and Kitchen Safety: risk of harm, no one found hurt, widespread.
- F761 Labeling and Locking Up Medicines: risk of harm, no one found hurt, one or a few residents.
- F699 Trauma Informed and Culturally Respectful Care: risk of harm, no one found hurt, one or a few residents.
- F686 Pressure Ulcer (Bedsore) Care: risk of harm, no one found hurt, one or a few residents.
- F684 Quality of Care: risk of harm, no one found hurt, one or a few residents.
- F658 Care That Meets Professional Standards: risk of harm, no one found hurt, one or a few residents.
- F656 A Complete Care Plan: risk of harm, no one found hurt, one or a few residents.
- F628 Required Transfer Paperwork and Notices: risk of harm, no one found hurt, one or a few residents.
- F627 Safe Transfer or Discharge Meeting Resident Needs: residents were harmed, one or a few residents.
- F580 Telling the Family About a Change: risk of harm, no one found hurt, one or a few residents.
- F551 Representative May Exercise Resident Rights: risk of harm, no one found hurt, one or a few residents.
One citation dated Sept. 16, 2025
- F607 Policies to Prevent Abuse, Neglect, and Theft: risk of harm, no one found hurt, one or a few residents, found on a complaint visit.
One citation dated June 12, 2025
- F607 Policies to Prevent Abuse, Neglect, and Theft: risk of harm, no one found hurt, one or a few residents, found on a complaint visit.
44 citations dated Dec. 16, 2024
- F949 Behavioral Health Training for Staff: risk of harm, no one found hurt, widespread.
- F947 Nurse Aide Skills, Dementia, and Abuse Training: risk of harm, no one found hurt, widespread.
- F946 Compliance and Ethics Training: risk of harm, no one found hurt, widespread.
- F945 Infection Control Training for Staff: risk of harm, no one found hurt, widespread.
- F944 Staff Training on Quality Improvement Program: risk of harm, no one found hurt, widespread.
- F943 Staff Training on Abuse, Neglect, and Dementia: risk of harm, no one found hurt, widespread.
- F942 Staff Training on Resident Rights: risk of harm, no one found hurt, widespread.
- F941 Communication Training for Direct Care Staff: risk of harm, no one found hurt, widespread.
- F881 Antibiotic Use Monitoring Program: risk of harm, no one found hurt, a pattern, several residents.
- F880 Infection Prevention and Control: risk of harm, no one found hurt, a pattern, several residents.
- F865 Written Quality Improvement Plan: risk of harm, no one found hurt, a pattern, several residents.
- F848 Fair and Neutral Arbitration Process: risk of harm, no one found hurt, a pattern, several residents.
- F847 Right to Refuse Binding Arbitration: risk of harm, no one found hurt, a pattern, several residents.
- F842 Medical Records and Privacy: risk of harm, no one found hurt, a pattern, several residents.
- F838 Facility Wide Assessment of Needed Resources: risk of harm, no one found hurt, widespread.
- F835 Run the Facility Effectively: risk of harm, no one found hurt, widespread.
- F812 Food Storage and Kitchen Safety: risk of harm, no one found hurt, a pattern, several residents.
- F761 Labeling and Locking Up Medicines: risk of harm, no one found hurt, one or a few residents.
- F758 Psychotropic Drugs and PRN Orders: risk of harm, no one found hurt, one or a few residents.
- F756 Monthly Drug Regimen Review: risk of harm, no one found hurt, a pattern, several residents.
- F744 Proper Dementia Treatment and Services: risk of harm, no one found hurt, one or a few residents.
- F741 Staff Skilled in Behavioral Health Needs: immediate danger to residents, a pattern, several residents.
- F740 Behavioral Health Care and Services: immediate danger to residents, a pattern, several residents.
- F732 Post Daily Nurse Staffing Information: minimal risk to residents, widespread.
- F727 Required Registered Nurse and Nursing Director: risk of harm, no one found hurt, a pattern, several residents.
- F712 Face to Face Doctor Visits: risk of harm, no one found hurt, one or a few residents.
- F711 Doctor Reviews Care and Writes Notes Each Visit: risk of harm, no one found hurt, a pattern, several residents.
- F690 Bladder, Bowel and Catheter Care: risk of harm, no one found hurt, one or a few residents.
- F686 Pressure Ulcer (Bedsore) Care: residents were harmed, one or a few residents.
- F684 Quality of Care: risk of harm, no one found hurt, one or a few residents.
- F661 Share Information at Planned Discharge: risk of harm, no one found hurt, one or a few residents.
- F658 Care That Meets Professional Standards: risk of harm, no one found hurt, a pattern, several residents.
- F656 A Complete Care Plan: residents were harmed, a pattern, several residents.
- F641 Accurate Resident Assessments: risk of harm, no one found hurt, a pattern, several residents.
- F623 Notice Before Transfer or Discharge: minimal risk to residents, a pattern, several residents.
- F610 Investigating Abuse Allegations: residents were harmed, a pattern, several residents.
- F609 Reporting Suspected Abuse: residents were harmed, a pattern, several residents.
- F607 Policies to Prevent Abuse, Neglect, and Theft: residents were harmed, a pattern, several residents.
- F603 Freedom From Being Isolated or Confined: risk of harm, no one found hurt, one or a few residents.
- F600 Freedom From Abuse and Neglect: immediate danger to residents, a pattern, several residents.
- F582 Notice of Medicare and Medicaid Coverage and Costs: minimal risk to residents, a pattern, several residents.
- F580 Telling the Family About a Change: risk of harm, no one found hurt, one or a few residents.
- F551 Representative May Exercise Resident Rights: risk of harm, no one found hurt, one or a few residents.
- F550 Dignity and Resident Rights: risk of harm, no one found hurt, one or a few residents.
14 citations dated Aug. 30, 2023
- F885 Report Coronavirus Data to Residents and Families: risk of harm, no one found hurt, widespread.
- F880 Infection Prevention and Control: risk of harm, no one found hurt, widespread.
- F804 Food Taste and Temperature: risk of harm, no one found hurt, a pattern, several residents.
- F761 Labeling and Locking Up Medicines: risk of harm, no one found hurt, a pattern, several residents.
- F758 Psychotropic Drugs and PRN Orders: risk of harm, no one found hurt, one or a few residents.
- F695 Breathing and Oxygen Care: risk of harm, no one found hurt, one or a few residents.
- F661 Share Information at Planned Discharge: risk of harm, no one found hurt, one or a few residents.
- F658 Care That Meets Professional Standards: risk of harm, no one found hurt, one or a few residents.
- F641 Accurate Resident Assessments: minimal risk to residents, a pattern, several residents.
- F640 Send Assessment Data to State on Time: minimal risk to residents, a pattern, several residents.
- F625 Written Notice of Bed Hold Policy: minimal risk to residents, a pattern, several residents.
- F623 Notice Before Transfer or Discharge: minimal risk to residents, a pattern, several residents.
- F622 Valid Reasons and Paperwork for Transfer or Discharge: minimal risk to residents, a pattern, several residents.
- F577 Access to Inspection Results and Advocates: minimal risk to residents, widespread.
Payment Denials and Fines
| Date | Penalty | Amount |
|---|---|---|
| March 27, 2026 | Fine | $64,480 |
| Dec. 16, 2024 | Fine | $464,490 |
Ownership and Management of the Home
The CMS ownership file names no owner or operator for this home.
The CMS Care Compare files, updated every month, provide provider information, health deficiencies, penalties, and ownership. The CMS certification number is 225264. Other homes in Massachusetts.