Plymouth Harborside Healthcare, Plymouth, Massachusetts
- 59
- Citations from health inspectionsMassachusetts average: 29 a home
- 9
- Residents harmed or put in dangerMassachusetts average: 1.4 a home
- $290,784
- Fines from the federal governmentMassachusetts average: $34,265 a home
- 1 out of 5
- Overall rating in starsMassachusetts average: 3.0
The figures come from Medicare Care Compare files released October 8, 2026 by CMS, the federal Medicare agency. The citations span each home's three most recent inspection cycles plus their complaint visits, going back to March 2017 at the earliest; the fines span about three years, beginning September 2023. Browse the CMS files
Nine inspection visits produced 59 citations. Residents were in immediate danger in three findings. Residents were found hurt in six cases. Federal fines came to $290,784 (four fines).
A candidate for Special Focus. For its list of nursing homes with past poor inspection results, CMS has named this home a candidate.
The CMS abuse icon is shown for this home. Care Compare adds it after a citation for abuse or neglect. Either a resident was harmed recently, or harm could have resulted over two inspections in a row.
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- The home's overall star rating
- 1 out of 5
- Rating for health inspections
- 1 out of 5
- Rating for staffing
- 2 out of 5
- Rating for quality of care
- 1 out of 5
- Nurse time for each resident
- 3.56 hours each dayThe Massachusetts average is 3.86 hours
- Time from registered nurses
- 0.60 hours each dayThe Massachusetts average is 0.65 hours
- Nursing staff who left during one year
- 52.1%against the Massachusetts average of 38.2%
- Beds that are certified
- 101
- Ownership
- Limited Liability company (for profit)
- Chain
- Next Step Healthcare, with 14 homes
- Street address
- 19 Obery Street, Plymouth, Massachusetts 02360
- County
- Plymouth
Each inspection's citations
Every citation marks a federal rule inspectors found broken, along with its seriousness and the number of residents affected.
One citation dated June 8, 2026
- F760 Significant Medication Errors: risk of harm, no one found hurt, one or a few residents, found on a complaint visit.
13 citations dated Feb. 13, 2026
- F880 Infection Prevention and Control: risk of harm, no one found hurt, a pattern, several residents.
- F867 Ongoing Quality Review Group and Correction Plans: risk of harm, no one found hurt, widespread.
- F848 Fair and Neutral Arbitration Process: risk of harm, no one found hurt, a pattern, several residents.
- F847 Right to Refuse Binding Arbitration: risk of harm, no one found hurt, a pattern, several residents.
- F812 Food Storage and Kitchen Safety: risk of harm, no one found hurt, a pattern, several residents.
- F699 Trauma Informed and Culturally Respectful Care: risk of harm, no one found hurt, a pattern, several residents.
- F689 Accident Hazards and Supervision: immediate danger to residents, one or a few residents.
- F686 Pressure Ulcer (Bedsore) Care: risk of harm, no one found hurt, one or a few residents.
- F658 Care That Meets Professional Standards: risk of harm, no one found hurt, a pattern, several residents.
- F656 A Complete Care Plan: risk of harm, no one found hurt, one or a few residents.
- F644 Coordinate Assessments With Mental Health Screening Program: risk of harm, no one found hurt, one or a few residents.
- F585 Right to File Complaints Without Retaliation: risk of harm, no one found hurt, one or a few residents.
- F554 Let Residents Take Own Medicines When Appropriate: risk of harm, no one found hurt, one or a few residents.
One citation dated Dec. 4, 2025
- F689 Accident Hazards and Supervision: risk of harm, no one found hurt, a pattern, several residents, found on a complaint visit.
Three citations dated Sept. 16, 2025
- F656 A Complete Care Plan: risk of harm, no one found hurt, one or a few residents, found on a complaint visit.
- F609 Reporting Suspected Abuse: risk of harm, no one found hurt, one or a few residents, found on a complaint visit.
- F600 Freedom From Abuse and Neglect: residents were harmed, one or a few residents, found on a complaint visit.
Two citations dated Aug. 5, 2025
14 citations dated Oct. 23, 2024
- F881 Antibiotic Use Monitoring Program: risk of harm, no one found hurt, a pattern, several residents.
- F880 Infection Prevention and Control: risk of harm, no one found hurt, a pattern, several residents.
- F812 Food Storage and Kitchen Safety: risk of harm, no one found hurt, a pattern, several residents.
- F804 Food Taste and Temperature: risk of harm, no one found hurt, widespread.
- F759 Medication Error Rate of 5 Percent or More: risk of harm, no one found hurt, a pattern, several residents.
- F758 Psychotropic Drugs and PRN Orders: risk of harm, no one found hurt, one or a few residents.
- F699 Trauma Informed and Culturally Respectful Care: risk of harm, no one found hurt, a pattern, several residents.
- F695 Breathing and Oxygen Care: risk of harm, no one found hurt, one or a few residents.
- F690 Bladder, Bowel and Catheter Care: risk of harm, no one found hurt, one or a few residents.
- F686 Pressure Ulcer (Bedsore) Care: risk of harm, no one found hurt, a pattern, several residents.
- F684 Quality of Care: risk of harm, no one found hurt, a pattern, several residents.
- F658 Care That Meets Professional Standards: risk of harm, no one found hurt, one or a few residents.
- F655 Baseline Care Plan at Admission: risk of harm, no one found hurt, one or a few residents.
- F645 Screening for Mental Illness or Intellectual Disability: minimal risk to residents, a pattern, several residents.
Two citations dated Nov. 14, 2023
Two citations dated Oct. 11, 2023
- F726 Nurses and Aides Have Needed Skills: immediate danger to residents, one or a few residents, found on a complaint visit.
- F678 CPR and Basic Life Support: immediate danger to residents, one or a few residents, found on a complaint visit.
21 citations dated Aug. 30, 2023
- F887 Coronavirus Vaccine Education, Offering, and Records: risk of harm, no one found hurt, a pattern, several residents.
- F883 Flu and Pneumonia Vaccines: risk of harm, no one found hurt, one or a few residents.
- F842 Medical Records and Privacy: risk of harm, no one found hurt, a pattern, several residents.
- F761 Labeling and Locking Up Medicines: risk of harm, no one found hurt, a pattern, several residents.
- F760 Significant Medication Errors: risk of harm, no one found hurt, a pattern, several residents.
- F758 Psychotropic Drugs and PRN Orders: risk of harm, no one found hurt, a pattern, several residents.
- F757 Unnecessary Drugs: risk of harm, no one found hurt, one or a few residents.
- F712 Face to Face Doctor Visits: risk of harm, no one found hurt, a pattern, several residents.
- F699 Trauma Informed and Culturally Respectful Care: risk of harm, no one found hurt, one or a few residents.
- F690 Bladder, Bowel and Catheter Care: risk of harm, no one found hurt, a pattern, several residents.
- F689 Accident Hazards and Supervision: risk of harm, no one found hurt, a pattern, several residents.
- F686 Pressure Ulcer (Bedsore) Care: residents were harmed, one or a few residents.
- F656 A Complete Care Plan: risk of harm, no one found hurt, one or a few residents.
- F641 Accurate Resident Assessments: minimal risk to residents, a pattern, several residents.
- F585 Right to File Complaints Without Retaliation: risk of harm, no one found hurt, a pattern, several residents.
- F584 A Safe, Clean, Homelike Room: risk of harm, no one found hurt, a pattern, several residents.
- F583 Keep Resident Records Private: risk of harm, no one found hurt, one or a few residents.
- F558 Meeting Residents' Needs and Preferences: risk of harm, no one found hurt, one or a few residents.
- F554 Let Residents Take Own Medicines When Appropriate: risk of harm, no one found hurt, one or a few residents.
- F551 Representative May Exercise Resident Rights: risk of harm, no one found hurt, one or a few residents.
- F550 Dignity and Resident Rights: risk of harm, no one found hurt, one or a few residents.
Payment Denials and Fines
| Date | Penalty | Amount |
|---|---|---|
| Feb. 13, 2026 | Fine | $70,811 |
| Sept. 16, 2025 | Fine | $197,977 |
| Aug. 5, 2025 | Fine | $10,358 |
| Nov. 14, 2023 | Fine | $11,638 |
Ownership and Management of the Home
- The home is run by Next Step Healthcare LLC (operational or managerial control).
- The direct owner is Next Step Healthcare LLC.
Two people with an ownership stake are also listed by CMS.
The CMS Care Compare files, updated every month, provide provider information, health deficiencies, penalties, and ownership. The CMS certification number is 225284. Other homes in Massachusetts.