Kalispell Rehabilitation and Nursing, Kalispell, Montana

83
Citations from health inspectionsMontana average: 31 a home: 10
Residents harmed or put in dangerMontana average: 2.2 a home: $248,265
Fines from the federal governmentMontana average: $55,610 a home: 1 out of 5
Overall rating in starsMontana average: 2.9

The figures come from Medicare Care Compare files released October 8, 2026 by CMS, the federal Medicare agency. The citations span each home's three most recent inspection cycles plus their complaint visits, going back to March 2017 at the earliest; the fines span about three years, beginning September 2023. Browse the CMS files

10 inspection visits produced 83 citations. Residents were in immediate danger in two findings. Residents were found hurt in eight cases. Federal fines came to $248,265 (four fines).

A candidate for Special Focus. For its list of nursing homes with past poor inspection results, CMS has named this home a candidate.

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Quick Look at the Record

The home's overall star rating: 1 out of 5
Rating for health inspections: 1 out of 5
Rating for staffing: 4 out of 5
Rating for quality of care: 2 out of 5
Nurse time for each resident: 3.28 hours each dayThe Montana average is 4.05 hours
Time from registered nurses: 0.54 hours each dayThe Montana average is 0.98 hours
Nursing staff who left during one year: 38.7%against the Montana average of 54.8%
Beds that are certified: 140
Ownership: Limited Liability company (for profit)
Chain: The Charly Bello Family, the Maze Family, the Swain Family, & Walter Myers, with 20 homes
Street address: 171 Heritage Way, Kalispell, Montana 59901
County: Flathead

Each inspection's citations

Every citation marks a federal rule inspectors found broken, along with its seriousness and the number of residents affected.

Three citations dated June 17, 2026

F692 Enough Food and Fluids: risk of harm, no one found hurt, one or a few residents, found on a complaint visit.
F686 Pressure Ulcer (Bedsore) Care: risk of harm, no one found hurt, one or a few residents, found on a complaint visit.
F684 Quality of Care: risk of harm, no one found hurt, one or a few residents, found on a complaint visit.

19 citations dated March 12, 2026

F880 Infection Prevention and Control: risk of harm, no one found hurt, a pattern, several residents.
F849 Arrange Hospice Care When Needed: risk of harm, no one found hurt, one or a few residents.
F812 Food Storage and Kitchen Safety: risk of harm, no one found hurt, widespread.
F804 Food Taste and Temperature: risk of harm, no one found hurt, widespread.
F801 Qualified Kitchen and Dietitian Staff: risk of harm, no one found hurt, widespread.
F726 Nurses and Aides Have Needed Skills: risk of harm, no one found hurt, one or a few residents.
F695 Breathing and Oxygen Care: risk of harm, no one found hurt, one or a few residents.
F690 Bladder, Bowel and Catheter Care: residents were harmed, one or a few residents.
F688 Range of Motion and Mobility: residents were harmed, one or a few residents, found on a complaint visit.
F686 Pressure Ulcer (Bedsore) Care: residents were harmed, one or a few residents.
F684 Quality of Care: risk of harm, no one found hurt, one or a few residents.
F677 Help With Daily Living: risk of harm, no one found hurt, one or a few residents.
F657 Updating the Care Plan on Time: risk of harm, no one found hurt, one or a few residents.
F610 Investigating Abuse Allegations: risk of harm, no one found hurt, one or a few residents.
F609 Reporting Suspected Abuse: risk of harm, no one found hurt, one or a few residents.
F584 A Safe, Clean, Homelike Room: risk of harm, no one found hurt, a pattern, several residents.
F553 Resident Involvement in Care Planning: risk of harm, no one found hurt, one or a few residents.
F552 Keep Residents Informed About Health and Care: risk of harm, no one found hurt, one or a few residents.
F551 Representative May Exercise Resident Rights: risk of harm, no one found hurt, one or a few residents.

Eight citations dated Dec. 17, 2025

F744 Proper Dementia Treatment and Services: residents were harmed, one or a few residents, found on a complaint visit.
F689 Accident Hazards and Supervision: residents were harmed, one or a few residents, found on a complaint visit.
F679 Activities That Meet Every Resident's Needs: risk of harm, no one found hurt, a pattern, several residents, found on a complaint visit.
F656 A Complete Care Plan: risk of harm, no one found hurt, a pattern, several residents, found on a complaint visit.
F641 Accurate Resident Assessments: risk of harm, no one found hurt, one or a few residents, found on a complaint visit.
F609 Reporting Suspected Abuse: risk of harm, no one found hurt, a pattern, several residents, found on a complaint visit.
F584 A Safe, Clean, Homelike Room: risk of harm, no one found hurt, a pattern, several residents, found on a complaint visit.
F565 Right to Resident and Family Groups: risk of harm, no one found hurt, a pattern, several residents, found on a complaint visit.

16 citations dated Jan. 16, 2025

F880 Infection Prevention and Control: risk of harm, no one found hurt, widespread.
F808 Doctor Ordered Special Diets: risk of harm, no one found hurt, one or a few residents.
F804 Food Taste and Temperature: risk of harm, no one found hurt, a pattern, several residents.
F803 Menus That Meet Nutrition Needs: risk of harm, no one found hurt, one or a few residents.
F791 Dental Services for Residents: risk of harm, no one found hurt, a pattern, several residents.
F759 Medication Error Rate of 5 Percent or More: risk of harm, no one found hurt, one or a few residents, found on a complaint visit.
F742 Mental Health and Trauma Treatment: risk of harm, no one found hurt, one or a few residents.
F725 Enough Nursing Staff: risk of harm, no one found hurt, widespread.
F697 Pain Management: risk of harm, no one found hurt, a pattern, several residents.
F689 Accident Hazards and Supervision: risk of harm, no one found hurt, a pattern, several residents, found on a complaint visit.
F684 Quality of Care: risk of harm, no one found hurt, one or a few residents.
F677 Help With Daily Living: risk of harm, no one found hurt, one or a few residents.
F655 Baseline Care Plan at Admission: risk of harm, no one found hurt, one or a few residents.
F644 Coordinate Assessments With Mental Health Screening Program: risk of harm, no one found hurt, one or a few residents.
F585 Right to File Complaints Without Retaliation: risk of harm, no one found hurt, a pattern, several residents.
F584 A Safe, Clean, Homelike Room: risk of harm, no one found hurt, a pattern, several residents.

Seven citations dated Aug. 28, 2024

F842 Medical Records and Privacy: risk of harm, no one found hurt, a pattern, several residents, found on a complaint visit.
F760 Significant Medication Errors: immediate danger to residents, one or a few residents, found on a complaint visit.
F726 Nurses and Aides Have Needed Skills: immediate danger to residents, one or a few residents, found on a complaint visit.
F689 Accident Hazards and Supervision: residents were harmed, one or a few residents, found on a complaint visit.
F610 Investigating Abuse Allegations: risk of harm, no one found hurt, one or a few residents, found on a complaint visit.
F609 Reporting Suspected Abuse: risk of harm, no one found hurt, one or a few residents, found on a complaint visit.
F600 Freedom From Abuse and Neglect: residents were harmed, one or a few residents, found on a complaint visit.

Five citations dated June 5, 2024

F880 Infection Prevention and Control: risk of harm, no one found hurt, one or a few residents, found on a complaint visit.
F679 Activities That Meet Every Resident's Needs: risk of harm, no one found hurt, a pattern, several residents, found on a complaint visit.
F677 Help With Daily Living: risk of harm, no one found hurt, one or a few residents, found on a complaint visit.
F658 Care That Meets Professional Standards: risk of harm, no one found hurt, one or a few residents, found on a complaint visit.
F584 A Safe, Clean, Homelike Room: risk of harm, no one found hurt, a pattern, several residents, found on a complaint visit.

Three citations dated April 9, 2024

F689 Accident Hazards and Supervision: risk of harm, no one found hurt, one or a few residents, found on a complaint visit.
F656 A Complete Care Plan: risk of harm, no one found hurt, one or a few residents, found on a complaint visit.
F584 A Safe, Clean, Homelike Room: risk of harm, no one found hurt, a pattern, several residents, found on a complaint visit.

Three citations dated Jan. 31, 2024

F726 Nurses and Aides Have Needed Skills: risk of harm, no one found hurt, one or a few residents, found on a complaint visit.
F600 Freedom From Abuse and Neglect: risk of harm, no one found hurt, one or a few residents, found on a complaint visit.
F558 Meeting Residents' Needs and Preferences: risk of harm, no one found hurt, one or a few residents, found on a complaint visit.

15 citations dated Dec. 21, 2023

F880 Infection Prevention and Control: risk of harm, no one found hurt, widespread.
F851 Submit Accurate Staffing Data to Federal Government: risk of harm, no one found hurt, widespread.
F812 Food Storage and Kitchen Safety: risk of harm, no one found hurt, widespread.
F791 Dental Services for Residents: risk of harm, no one found hurt, one or a few residents.
F740 Behavioral Health Care and Services: risk of harm, no one found hurt, one or a few residents.
F725 Enough Nursing Staff: risk of harm, no one found hurt, a pattern, several residents.
F689 Accident Hazards and Supervision: risk of harm, no one found hurt, one or a few residents.
F677 Help With Daily Living: risk of harm, no one found hurt, a pattern, several residents.
F658 Care That Meets Professional Standards: risk of harm, no one found hurt, one or a few residents.
F657 Updating the Care Plan on Time: risk of harm, no one found hurt, one or a few residents.
F656 A Complete Care Plan: risk of harm, no one found hurt, one or a few residents.
F636 Complete Assessments at Admission and Yearly: risk of harm, no one found hurt, a pattern, several residents.
F584 A Safe, Clean, Homelike Room: minimal risk to residents, widespread.
F580 Telling the Family About a Change: risk of harm, no one found hurt, one or a few residents.
F561 Respect Resident Choices and Self Determination: risk of harm, no one found hurt, one or a few residents.

Four citations dated Oct. 12, 2023

F689 Accident Hazards and Supervision: residents were harmed, one or a few residents, found on a complaint visit.
F600 Freedom From Abuse and Neglect: risk of harm, no one found hurt, one or a few residents, found on a complaint visit.
F585 Right to File Complaints Without Retaliation: risk of harm, no one found hurt, one or a few residents, found on a complaint visit.
F578 The Right to Refuse Treatment: risk of harm, no one found hurt, one or a few residents, found on a complaint visit.

Payment Denials and Fines

Date	Penalty	Amount
March 12, 2026	Fine	$133,510
Dec. 17, 2025	Fine	$52,728
Aug. 28, 2024	Fine	$52,716
Oct. 12, 2023	Fine	$9,311

Ownership and Management of the Home

The home is run by Cottonwood Healthcare LLC (operational or managerial control).
The home is run by Professional Business Advisors LLC (operational or managerial control).
The home is run by Wipfli LLP (operational or managerial control).
The direct owner is Cashmer LLC.

Four people with an ownership stake are also listed by CMS.

The CMS Care Compare files, updated every month, provide provider information, health deficiencies, penalties, and ownership. The CMS certification number is 275025. Other homes in Montana.