Emerald Nursing & Rehabilitation Mercy, Omaha, Nebraska
- 84
- Citations from health inspectionsNebraska average: 19 a home
- 10
- Residents harmed or put in dangerNebraska average: 0.7 a home
- $351,317
- Fines from the federal governmentNebraska average: $11,975 a home
- 1 out of 5
- Overall rating in starsNebraska average: 2.8
The figures come from Medicare Care Compare files released October 8, 2026 by CMS, the federal Medicare agency. The citations span each home's three most recent inspection cycles plus their complaint visits, going back to March 2017 at the earliest; the fines span about three years, beginning September 2023. Browse the CMS files
19 inspection visits produced 84 citations. Residents were in immediate danger in one finding. Residents were found hurt in nine cases. Federal fines came to $351,317 (four fines). Two times, Medicare stopped paying for new admissions.
A candidate for Special Focus. For its list of nursing homes with past poor inspection results, CMS has named this home a candidate.
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- The home's overall star rating
- 1 out of 5
- Rating for health inspections
- 1 out of 5
- Rating for staffing
- 1 out of 5
- Rating for quality of care
- 2 out of 5
- Nurse time for each resident
- 3.28 hours each dayThe Nebraska average is 3.98 hours
- Time from registered nurses
- 0.28 hours each dayThe Nebraska average is 0.67 hours
- Nursing staff who left during one year
- 64.8%against the Nebraska average of 48.7%
- Beds that are certified
- 174
- Ownership
- Limited Liability company (for profit)
- Chain
- Emerald Healthcare, with 14 homes
- Street address
- 7410 Mercy Road, Omaha, Nebraska 68124
- County
- Douglas
Each inspection's citations
Every citation marks a federal rule inspectors found broken, along with its seriousness and the number of residents affected.
Two citations dated July 20, 2026
- F693 Feeding Tube Care: risk of harm, no one found hurt, one or a few residents, found on a complaint visit.
- F686 Pressure Ulcer (Bedsore) Care: residents were harmed, a pattern, several residents, found on a complaint visit.
Nine citations dated June 16, 2026
- F867 Ongoing Quality Review Group and Correction Plans: residents were harmed, a pattern, several residents, found on a complaint visit.
- F835 Run the Facility Effectively: residents were harmed, a pattern, several residents, found on a complaint visit.
- F726 Nurses and Aides Have Needed Skills: risk of harm, no one found hurt, widespread, found on a complaint visit.
- F693 Feeding Tube Care: risk of harm, no one found hurt, one or a few residents, found on a complaint visit.
- F689 Accident Hazards and Supervision: risk of harm, no one found hurt, one or a few residents, found on a complaint visit.
- F686 Pressure Ulcer (Bedsore) Care: residents were harmed, a pattern, several residents, found on a complaint visit.
- F657 Updating the Care Plan on Time: risk of harm, no one found hurt, one or a few residents, found on a complaint visit.
- F610 Investigating Abuse Allegations: risk of harm, no one found hurt, one or a few residents, found on a complaint visit.
- F609 Reporting Suspected Abuse: risk of harm, no one found hurt, one or a few residents, found on a complaint visit.
Six citations dated May 7, 2026
- F880 Infection Prevention and Control: risk of harm, no one found hurt, one or a few residents, found on a complaint visit.
- F842 Medical Records and Privacy: risk of harm, no one found hurt, one or a few residents, found on a complaint visit.
- F693 Feeding Tube Care: risk of harm, no one found hurt, one or a few residents, found on a complaint visit.
- F689 Accident Hazards and Supervision: residents were harmed, one or a few residents, found on a complaint visit.
- F609 Reporting Suspected Abuse: risk of harm, no one found hurt, one or a few residents, found on a complaint visit.
- F580 Telling the Family About a Change: risk of harm, no one found hurt, one or a few residents, found on a complaint visit.
Seven citations dated April 9, 2026
- F760 Significant Medication Errors: risk of harm, no one found hurt, one or a few residents, found on a complaint visit.
- F745 Medically Related Social Services: risk of harm, no one found hurt, one or a few residents, found on a complaint visit.
- F698 Dialysis Care: risk of harm, no one found hurt, one or a few residents, found on a complaint visit.
- F697 Pain Management: risk of harm, no one found hurt, one or a few residents, found on a complaint visit.
- F692 Enough Food and Fluids: risk of harm, no one found hurt, one or a few residents, found on a complaint visit.
- F689 Accident Hazards and Supervision: residents were harmed, one or a few residents, found on a complaint visit.
- F580 Telling the Family About a Change: risk of harm, no one found hurt, one or a few residents, found on a complaint visit.
Two citations dated March 24, 2026
Eight citations dated March 18, 2026
- F880 Infection Prevention and Control: risk of harm, no one found hurt, one or a few residents, found on a complaint visit.
- F812 Food Storage and Kitchen Safety: risk of harm, no one found hurt, a pattern, several residents, found on a complaint visit.
- F761 Labeling and Locking Up Medicines: risk of harm, no one found hurt, one or a few residents, found on a complaint visit.
- F686 Pressure Ulcer (Bedsore) Care: residents were harmed, one or a few residents, found on a complaint visit.
- F684 Quality of Care: risk of harm, no one found hurt, one or a few residents, found on a complaint visit.
- F657 Updating the Care Plan on Time: risk of harm, no one found hurt, one or a few residents, found on a complaint visit.
- F580 Telling the Family About a Change: risk of harm, no one found hurt, one or a few residents, found on a complaint visit.
- F554 Let Residents Take Own Medicines When Appropriate: risk of harm, no one found hurt, one or a few residents, found on a complaint visit.
One citation dated Nov. 18, 2025
- F684 Quality of Care: risk of harm, no one found hurt, one or a few residents, found on a complaint visit.
Three citations dated July 28, 2025
- F760 Significant Medication Errors: residents were harmed, one or a few residents, found on a complaint visit.
- F658 Care That Meets Professional Standards: risk of harm, no one found hurt, one or a few residents, found on a complaint visit.
- F580 Telling the Family About a Change: risk of harm, no one found hurt, one or a few residents, found on a complaint visit.
Two citations dated June 5, 2025
One citation dated April 30, 2025
- F698 Dialysis Care: risk of harm, no one found hurt, one or a few residents, found on a complaint visit.
Three citations dated April 17, 2025
- F690 Bladder, Bowel and Catheter Care: risk of harm, no one found hurt, one or a few residents, found on a complaint visit.
- F684 Quality of Care: risk of harm, no one found hurt, one or a few residents, found on a complaint visit.
- F585 Right to File Complaints Without Retaliation: risk of harm, no one found hurt, one or a few residents, found on a complaint visit.
Nine citations dated March 20, 2025
- F880 Infection Prevention and Control: risk of harm, no one found hurt, a pattern, several residents, found on a complaint visit.
- F812 Food Storage and Kitchen Safety: risk of harm, no one found hurt, widespread, found on a complaint visit.
- F758 Psychotropic Drugs and PRN Orders: risk of harm, no one found hurt, one or a few residents, found on a complaint visit.
- F756 Monthly Drug Regimen Review: risk of harm, no one found hurt, one or a few residents, found on a complaint visit.
- F689 Accident Hazards and Supervision: risk of harm, no one found hurt, one or a few residents, found on a complaint visit.
- F686 Pressure Ulcer (Bedsore) Care: risk of harm, no one found hurt, one or a few residents, found on a complaint visit.
- F684 Quality of Care: risk of harm, no one found hurt, one or a few residents, found on a complaint visit.
- F677 Help With Daily Living: risk of harm, no one found hurt, one or a few residents, found on a complaint visit.
- F580 Telling the Family About a Change: risk of harm, no one found hurt, one or a few residents, found on a complaint visit.
Two citations dated Nov. 14, 2024
- F726 Nurses and Aides Have Needed Skills: risk of harm, no one found hurt, widespread, found on a complaint visit.
- F684 Quality of Care: residents were harmed, one or a few residents, found on a complaint visit.
One citation dated Oct. 1, 2024
- F658 Care That Meets Professional Standards: risk of harm, no one found hurt, one or a few residents, found on a complaint visit.
Five citations dated July 23, 2024
- F760 Significant Medication Errors: risk of harm, no one found hurt, one or a few residents, found on a complaint visit.
- F689 Accident Hazards and Supervision: risk of harm, no one found hurt, one or a few residents, found on a complaint visit.
- F623 Notice Before Transfer or Discharge: risk of harm, no one found hurt, one or a few residents, found on a complaint visit.
- F622 Valid Reasons and Paperwork for Transfer or Discharge: risk of harm, no one found hurt, one or a few residents, found on a complaint visit.
- F580 Telling the Family About a Change: risk of harm, no one found hurt, one or a few residents, found on a complaint visit.
12 citations dated Feb. 15, 2024
- F880 Infection Prevention and Control: risk of harm, no one found hurt, widespread.
- F850 Full Time Social Worker in Large Facilities: minimal risk to residents, widespread, found on a complaint visit.
- F812 Food Storage and Kitchen Safety: risk of harm, no one found hurt, widespread.
- F803 Menus That Meet Nutrition Needs: risk of harm, no one found hurt, widespread.
- F801 Qualified Kitchen and Dietitian Staff: risk of harm, no one found hurt, widespread.
- F791 Dental Services for Residents: risk of harm, no one found hurt, one or a few residents, found on a complaint visit.
- F699 Trauma Informed and Culturally Respectful Care: risk of harm, no one found hurt, one or a few residents.
- F698 Dialysis Care: risk of harm, no one found hurt, one or a few residents.
- F692 Enough Food and Fluids: risk of harm, no one found hurt, one or a few residents.
- F690 Bladder, Bowel and Catheter Care: risk of harm, no one found hurt, one or a few residents, found on a complaint visit.
- F688 Range of Motion and Mobility: risk of harm, no one found hurt, one or a few residents.
- F685 Help Getting Vision and Hearing Care: risk of harm, no one found hurt, one or a few residents, found on a complaint visit.
One citation dated Nov. 7, 2023
- F561 Respect Resident Choices and Self Determination: risk of harm, no one found hurt, one or a few residents, found on a complaint visit.
Three citations dated Sept. 20, 2023
- F947 Nurse Aide Skills, Dementia, and Abuse Training: risk of harm, no one found hurt, a pattern, several residents, found on a complaint visit.
- F838 Facility Wide Assessment of Needed Resources: risk of harm, no one found hurt, widespread, found on a complaint visit.
- F689 Accident Hazards and Supervision: immediate danger to residents, one or a few residents, found on a complaint visit.
Seven citations dated Feb. 14, 2023
- F880 Infection Prevention and Control: risk of harm, no one found hurt, widespread.
- F761 Labeling and Locking Up Medicines: risk of harm, no one found hurt, one or a few residents.
- F698 Dialysis Care: risk of harm, no one found hurt, one or a few residents.
- F695 Breathing and Oxygen Care: risk of harm, no one found hurt, one or a few residents.
- F637 Reassess After a Major Change in Condition: risk of harm, no one found hurt, one or a few residents.
- F584 A Safe, Clean, Homelike Room: risk of harm, no one found hurt, a pattern, several residents.
- F578 The Right to Refuse Treatment: risk of harm, no one found hurt, one or a few residents.
Payment Denials and Fines
| Date | Penalty | Amount |
|---|---|---|
| March 18, 2026 | Fine | $289,450 |
| March 18, 2026 | Payment denial for new admissions | 850 days |
| July 28, 2025 | Fine | $22,386 |
| Nov. 14, 2024 | Fine | $23,491 |
| Sept. 20, 2023 | Fine | $15,990 |
| Sept. 20, 2023 | Payment denial for new admissions | three days |
Ownership and Management of the Home
- The home is run by Emerald Healthcare LLC (operational or managerial control).
- The home is run by Evolve Therapy Services LLC (operational or managerial control).
- The home is run by Limestone Fiscal Services LLC (operational or managerial control).
- The home is run by Merch Pay Inc. (operational or managerial control).
- The home is run by Private Bancorp Inc. (operational or managerial control).
- The home is run by Saul N Friedman & Company (operational or managerial control).
- The home is run by Wellsky Corporation (operational or managerial control).
- The home is run by Zimmet Healthcare Services Group LLC (operational or managerial control).
Three additional companies have a stake or a management role, according to CMS.
The CMS Care Compare files, updated every month, provide provider information, health deficiencies, penalties, and ownership. The CMS certification number is 285058. Other homes in Nebraska.