Courville at Manchester, Manchester, New Hampshire
- 20
- Citations from health inspectionsNew Hampshire average: 13 a home
- 2
- Residents harmed or put in dangerNew Hampshire average: 0.3 a home
- $35,270
- Fines from the federal governmentNew Hampshire average: $7,928 a home
- 2 out of 5
- Overall rating in starsNew Hampshire average: 3.0
The figures come from Medicare Care Compare files released October 8, 2026 by CMS, the federal Medicare agency. The citations span each home's three most recent inspection cycles plus their complaint visits, going back to March 2017 at the earliest; the fines span about three years, beginning September 2023. Browse the CMS files
Four inspection visits produced 20 citations. Residents were in immediate danger in one finding. Residents were found hurt in one case. Federal fines came to $35,270 (two fines).
A candidate for Special Focus. For its list of nursing homes with past poor inspection results, CMS has named this home a candidate.
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Call 1-833-892-8135Calls go to a law firm that advertises on Nursing Home Violations.Quick Look at the Record
- The home's overall star rating
- 2 out of 5
- Rating for health inspections
- 1 out of 5
- Rating for staffing
- 5 out of 5
- Rating for quality of care
- 4 out of 5
- Nurse time for each resident
- 4.18 hours each dayThe New Hampshire average is 3.90 hours
- Time from registered nurses
- 0.92 hours each dayThe New Hampshire average is 0.78 hours
- Nursing staff who left during one year
- 43.6%against the New Hampshire average of 44.1%
- Beds that are certified
- 76
- Ownership
- Limited Liability company (for profit)
- Chain
- This home is not part of a chain
- Street address
- 44 West Webster Street, Manchester, New Hampshire 03104
- County
- Hillsborough
Each inspection's citations
Every citation marks a federal rule inspectors found broken, along with its seriousness and the number of residents affected.
Three citations dated May 6, 2026
- F880 Infection Prevention and Control: immediate danger to residents, one or a few residents, found on a complaint visit.
- F761 Labeling and Locking Up Medicines: risk of harm, no one found hurt, one or a few residents, found on a complaint visit.
- F760 Significant Medication Errors: residents were harmed, one or a few residents, found on a complaint visit.
Five citations dated Feb. 19, 2026
- F812 Food Storage and Kitchen Safety: risk of harm, no one found hurt, a pattern, several residents.
- F757 Unnecessary Drugs: risk of harm, no one found hurt, one or a few residents.
- F658 Care That Meets Professional Standards: risk of harm, no one found hurt, one or a few residents.
- F604 Freedom From Physical Restraints: risk of harm, no one found hurt, one or a few residents.
- F561 Respect Resident Choices and Self Determination: risk of harm, no one found hurt, one or a few residents.
Nine citations dated Jan. 17, 2025
- F947 Nurse Aide Skills, Dementia, and Abuse Training: risk of harm, no one found hurt, one or a few residents.
- F880 Infection Prevention and Control: risk of harm, no one found hurt, one or a few residents.
- F758 Psychotropic Drugs and PRN Orders: risk of harm, no one found hurt, one or a few residents.
- F730 Review Nurse Aide Performance and Training: risk of harm, no one found hurt, one or a few residents.
- F677 Help With Daily Living: risk of harm, no one found hurt, one or a few residents.
- F658 Care That Meets Professional Standards: risk of harm, no one found hurt, one or a few residents.
- F641 Accurate Resident Assessments: minimal risk to residents, a pattern, several residents.
- F609 Reporting Suspected Abuse: risk of harm, no one found hurt, one or a few residents.
- F607 Policies to Prevent Abuse, Neglect, and Theft: risk of harm, no one found hurt, one or a few residents.
Three citations dated Feb. 15, 2024
Payment Denials and Fines
| Date | Penalty | Amount |
|---|---|---|
| May 6, 2026 | Fine | $13,065 |
| May 6, 2026 | Fine | $22,205 |
Ownership and Management of the Home
- The home is run by La Quinta Holdings I, Inc. (operational or managerial control).
- The home is run by The Courville Company Inc. (operational or managerial control).
- The direct owner is La Quinta Holdings I, Inc..
- The direct 99% owner is Richard Courville 1999 Revocable Trust, As Amended.
Three people with an ownership stake are also listed by CMS.
The CMS Care Compare files, updated every month, provide provider information, health deficiencies, penalties, and ownership. The CMS certification number is 305057. Other homes in New Hampshire.