Mountain Ridge Center, Genesis Healthcare, Franklin, New Hampshire
- 19
- Citations from health inspectionsNew Hampshire average: 13 a home
- 1
- Residents harmed or put in dangerNew Hampshire average: 0.3 a home
- $38,842
- Fines from the federal governmentNew Hampshire average: $7,928 a home
- 1 out of 5
- Overall rating in starsNew Hampshire average: 3.0
The figures come from Medicare Care Compare files released October 8, 2026 by CMS, the federal Medicare agency. The citations span each home's three most recent inspection cycles plus their complaint visits, going back to March 2017 at the earliest; the fines span about three years, beginning September 2023. Browse the CMS files
Four inspection visits produced 19 citations. Residents were in immediate danger in one finding. Federal fines came to $38,842 (one fine).
A candidate for Special Focus. For its list of nursing homes with past poor inspection results, CMS has named this home a candidate.
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- The home's overall star rating
- 1 out of 5
- Rating for health inspections
- 1 out of 5
- Rating for staffing
- 1 out of 5
- Rating for quality of care
- 1 out of 5
- Nurse time for each resident
- 3.40 hours each dayThe New Hampshire average is 3.90 hours
- Time from registered nurses
- 0.72 hours each dayThe New Hampshire average is 0.78 hours
- Nursing staff who left during one year
- 67.5%against the New Hampshire average of 44.1%
- Beds that are certified
- 86
- Ownership
- Limited Liability company (for profit)
- Chain
- Genesis Healthcare, with 184 homes
- Street address
- 7 Baldwin Street, Franklin, New Hampshire 03235
- County
- Merrimack
Each inspection's citations
Every citation marks a federal rule inspectors found broken, along with its seriousness and the number of residents affected.
Six citations dated May 29, 2026
- F880 Infection Prevention and Control: immediate danger to residents, one or a few residents.
- F806 Food That Meets Allergies and Preferences: risk of harm, no one found hurt, one or a few residents.
- F761 Labeling and Locking Up Medicines: risk of harm, no one found hurt, one or a few residents.
- F760 Significant Medication Errors: risk of harm, no one found hurt, one or a few residents.
- F658 Care That Meets Professional Standards: risk of harm, no one found hurt, one or a few residents.
- F565 Right to Resident and Family Groups: risk of harm, no one found hurt, a pattern, several residents.
Six citations dated June 20, 2025
- F838 Facility Wide Assessment of Needed Resources: minimal risk to residents, widespread, found on a complaint visit.
- F770 Timely Quality Laboratory Services: risk of harm, no one found hurt, one or a few residents, found on a complaint visit.
- F761 Labeling and Locking Up Medicines: risk of harm, no one found hurt, one or a few residents, found on a complaint visit.
- F725 Enough Nursing Staff: risk of harm, no one found hurt, widespread, found on a complaint visit.
- F692 Enough Food and Fluids: risk of harm, no one found hurt, one or a few residents, found on a complaint visit.
- F684 Quality of Care: risk of harm, no one found hurt, one or a few residents, found on a complaint visit.
Five citations dated April 17, 2025
- F761 Labeling and Locking Up Medicines: risk of harm, no one found hurt, one or a few residents.
- F725 Enough Nursing Staff: risk of harm, no one found hurt, one or a few residents, found on a complaint visit.
- F658 Care That Meets Professional Standards: risk of harm, no one found hurt, one or a few residents.
- F582 Notice of Medicare and Medicaid Coverage and Costs: minimal risk to residents, a pattern, several residents.
- F553 Resident Involvement in Care Planning: risk of harm, no one found hurt, one or a few residents.
Two citations dated June 27, 2024
- F883 Flu and Pneumonia Vaccines: risk of harm, no one found hurt, one or a few residents.
- F658 Care That Meets Professional Standards: risk of harm, no one found hurt, one or a few residents.
Payment Denials and Fines
| Date | Penalty | Amount |
|---|---|---|
| May 29, 2026 | Fine | $38,842 |
Ownership and Management of the Home
- The home is run by Genesis Healthcare LLC (operational or managerial control).
- The direct 100% owner is Genesis NH Holdings LLC.
- Owns a share through another company: FC-GEN Operations Investment LLC.
- Owns a share through another company: Gen Operations I LLC.
- Owns a share through another company: Gen Operations II LLC.
- Owns a share through another company: Genesis Healthcare Inc..
- Owns a share through another company: Genesis Healthcare LLC.
- Owns a share through another company: Genesis Holdings LLC.
Three additional companies have a stake or a management role, according to CMS.
One person with an ownership stake is also listed by CMS.
The CMS Care Compare files, updated every month, provide provider information, health deficiencies, penalties, and ownership. The CMS certification number is 305075. Other homes in New Hampshire.