Shelby Oaks Post Acute, Memphis, Tennessee
- 22
- Citations from health inspectionsTennessee average: 14 a home
- 2
- Residents harmed or put in dangerTennessee average: 1.3 a home
- $79,356
- Fines from the federal governmentTennessee average: $22,907 a home
- 1 out of 5
- Overall rating in starsTennessee average: 3.0
The figures come from Medicare Care Compare files released October 8, 2026 by CMS, the federal Medicare agency. The citations span each home's three most recent inspection cycles plus their complaint visits, going back to March 2017 at the earliest; the fines span about three years, beginning September 2023. Browse the CMS files
Four inspection visits produced 22 citations. Residents were in immediate danger in one finding. Residents were found hurt in one case. Federal fines came to $79,356 (one fine).
The CMS abuse icon is shown for this home. Care Compare adds it after a citation for abuse or neglect. Either a resident was harmed recently, or harm could have resulted over two inspections in a row.
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- The home's overall star rating
- 1 out of 5
- Rating for health inspections
- 1 out of 5
- Rating for staffing
- 1 out of 5
- Rating for quality of care
- 2 out of 5
- Nurse time for each resident
- 3.51 hours each dayThe Tennessee average is 3.80 hours
- Time from registered nurses
- 0.62 hours each dayThe Tennessee average is 0.60 hours
- Nursing staff who left during one year
- 59.7%against the Tennessee average of 48.9%
- Beds that are certified
- 77
- Ownership
- Limited Liability company (for profit)
- Chain
- Links Healthcare Group, with 32 homes
- Street address
- 5070 Sanderlin Avenue, Memphis, Tennessee 38117
- County
- Shelby
Each inspection's citations
Every citation marks a federal rule inspectors found broken, along with its seriousness and the number of residents affected.
Three citations dated Jan. 8, 2026
Two citations dated Sept. 30, 2025
11 citations dated Nov. 17, 2022
- F880 Infection Prevention and Control: risk of harm, no one found hurt, one or a few residents.
- F812 Food Storage and Kitchen Safety: risk of harm, no one found hurt, a pattern, several residents.
- F761 Labeling and Locking Up Medicines: risk of harm, no one found hurt, one or a few residents.
- F759 Medication Error Rate of 5 Percent or More: risk of harm, no one found hurt, a pattern, several residents.
- F732 Post Daily Nurse Staffing Information: risk of harm, no one found hurt, one or a few residents.
- F727 Required Registered Nurse and Nursing Director: risk of harm, no one found hurt, one or a few residents.
- F692 Enough Food and Fluids: residents were harmed, one or a few residents.
- F656 A Complete Care Plan: risk of harm, no one found hurt, one or a few residents.
- F569 Return Resident Funds After Discharge or Death: risk of harm, no one found hurt, one or a few residents.
- F565 Right to Resident and Family Groups: risk of harm, no one found hurt, one or a few residents.
- F550 Dignity and Resident Rights: risk of harm, no one found hurt, one or a few residents.
Six citations dated July 8, 2021
- F919 Working Call System in Bathrooms: risk of harm, no one found hurt, one or a few residents.
- F880 Infection Prevention and Control: risk of harm, no one found hurt, one or a few residents.
- F761 Labeling and Locking Up Medicines: risk of harm, no one found hurt, one or a few residents.
- F760 Significant Medication Errors: risk of harm, no one found hurt, one or a few residents.
- F757 Unnecessary Drugs: risk of harm, no one found hurt, one or a few residents.
- F693 Feeding Tube Care: risk of harm, no one found hurt, one or a few residents.
Payment Denials and Fines
| Date | Penalty | Amount |
|---|---|---|
| Sept. 30, 2025 | Fine | $79,356 |
Ownership and Management of the Home
- The home is run by Links Healthcare Group LLC (operational or managerial control).
The CMS Care Compare files, updated every month, provide provider information, health deficiencies, penalties, and ownership. The CMS certification number is 445426. Other homes in Tennessee.