Provo Rehabilitation and Nursing, Provo, Utah

75
Citations from health inspectionsUtah average: 27 a home: 27
Residents harmed or put in dangerUtah average: 3.1 a home: $73,003
Fines from the federal governmentUtah average: $23,954 a home: 1 out of 5
Overall rating in starsUtah average: 3.3

The figures come from Medicare Care Compare files released October 8, 2026 by CMS, the federal Medicare agency. The citations span each home's three most recent inspection cycles plus their complaint visits, going back to March 2017 at the earliest; the fines span about three years, beginning September 2023. Browse the CMS files

Four inspection visits produced 75 citations. Residents were in immediate danger in one finding. Residents were found hurt in 26 cases. Federal fines came to $73,003 (two fines).

A candidate for Special Focus. For its list of nursing homes with past poor inspection results, CMS has named this home a candidate.

The CMS abuse icon is shown for this home. Care Compare adds it after a citation for abuse or neglect. Either a resident was harmed recently, or harm could have resulted over two inspections in a row.

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Quick Look at the Record

The home's overall star rating: 1 out of 5
Rating for health inspections: 1 out of 5
Rating for staffing: 2 out of 5
Rating for quality of care: 4 out of 5
Nurse time for each resident: 3.88 hours each dayThe Utah average is 4.09 hours
Time from registered nurses: 0.87 hours each dayThe Utah average is 1.25 hours
Nursing staff who left during one year: 54.5%against the Utah average of 50.7%
Beds that are certified: 220
Ownership: Corporation (for profit)
Chain: The Ensign Group, with 344 homes
Street address: 1001 North 500 West, Provo, Utah 84604
County: Utah

Each inspection's citations

Every citation marks a federal rule inspectors found broken, along with its seriousness and the number of residents affected.

Eight citations dated March 16, 2026

F908 Keep Essential Equipment Working Safely: residents were harmed, one or a few residents, found on a complaint visit.
F865 Written Quality Improvement Plan: residents were harmed, one or a few residents, found on a complaint visit.
F840 Outside Professionals When Needed: residents were harmed, one or a few residents, found on a complaint visit.
F695 Breathing and Oxygen Care: immediate danger to residents, one or a few residents, found on a complaint visit.
F658 Care That Meets Professional Standards: residents were harmed, one or a few residents, found on a complaint visit.
F610 Investigating Abuse Allegations: residents were harmed, one or a few residents, found on a complaint visit.
F609 Reporting Suspected Abuse: residents were harmed, one or a few residents, found on a complaint visit.
F600 Freedom From Abuse and Neglect: residents were harmed, one or a few residents, found on a complaint visit.

Eight citations dated Oct. 21, 2024

F812 Food Storage and Kitchen Safety: risk of harm, no one found hurt, a pattern, several residents.
F757 Unnecessary Drugs: risk of harm, no one found hurt, one or a few residents.
F755 Pharmacy Services: risk of harm, no one found hurt, one or a few residents.
F697 Pain Management: risk of harm, no one found hurt, one or a few residents.
F695 Breathing and Oxygen Care: risk of harm, no one found hurt, one or a few residents.
F689 Accident Hazards and Supervision: risk of harm, no one found hurt, one or a few residents, found on a complaint visit.
F609 Reporting Suspected Abuse: risk of harm, no one found hurt, one or a few residents.
F600 Freedom From Abuse and Neglect: residents were harmed, one or a few residents, found on a complaint visit.

27 citations dated Jan. 30, 2023

F881 Antibiotic Use Monitoring Program: risk of harm, no one found hurt, one or a few residents.
F880 Infection Prevention and Control: risk of harm, no one found hurt, widespread.
F867 Ongoing Quality Review Group and Correction Plans: residents were harmed, a pattern, several residents.
F835 Run the Facility Effectively: residents were harmed, a pattern, several residents.
F770 Timely Quality Laboratory Services: risk of harm, no one found hurt, one or a few residents.
F761 Labeling and Locking Up Medicines: risk of harm, no one found hurt, a pattern, several residents.
F759 Medication Error Rate of 5 Percent or More: risk of harm, no one found hurt, one or a few residents.
F757 Unnecessary Drugs: risk of harm, no one found hurt, one or a few residents.
F697 Pain Management: residents were harmed, one or a few residents.
F695 Breathing and Oxygen Care: risk of harm, no one found hurt, one or a few residents.
F693 Feeding Tube Care: risk of harm, no one found hurt, one or a few residents.
F692 Enough Food and Fluids: residents were harmed, a pattern, several residents.
F690 Bladder, Bowel and Catheter Care: risk of harm, no one found hurt, one or a few residents.
F689 Accident Hazards and Supervision: residents were harmed, one or a few residents.
F684 Quality of Care: residents were harmed, one or a few residents.
F677 Help With Daily Living: residents were harmed, one or a few residents.
F676 Help Residents Keep Daily Living Abilities: residents were harmed, one or a few residents.
F661 Share Information at Planned Discharge: risk of harm, no one found hurt, one or a few residents.
F656 A Complete Care Plan: risk of harm, no one found hurt, one or a few residents.
F610 Investigating Abuse Allegations: risk of harm, no one found hurt, one or a few residents.
F609 Reporting Suspected Abuse: risk of harm, no one found hurt, one or a few residents.
F604 Freedom From Physical Restraints: risk of harm, no one found hurt, one or a few residents.
F600 Freedom From Abuse and Neglect: residents were harmed, a pattern, several residents.
F584 A Safe, Clean, Homelike Room: risk of harm, no one found hurt, a pattern, several residents.
F583 Keep Resident Records Private: risk of harm, no one found hurt, a pattern, several residents.
F578 The Right to Refuse Treatment: risk of harm, no one found hurt, one or a few residents.
F550 Dignity and Resident Rights: risk of harm, no one found hurt, one or a few residents.

32 citations dated May 28, 2021

F919 Working Call System in Bathrooms: risk of harm, no one found hurt, a pattern, several residents.
F885 Report Coronavirus Data to Residents and Families: risk of harm, no one found hurt, a pattern, several residents.
F880 Infection Prevention and Control: risk of harm, no one found hurt, a pattern, several residents.
F867 Ongoing Quality Review Group and Correction Plans: residents were harmed, a pattern, several residents.
F842 Medical Records and Privacy: risk of harm, no one found hurt, one or a few residents.
F835 Run the Facility Effectively: residents were harmed, a pattern, several residents.
F812 Food Storage and Kitchen Safety: risk of harm, no one found hurt, widespread.
F804 Food Taste and Temperature: risk of harm, no one found hurt, a pattern, several residents.
F760 Significant Medication Errors: risk of harm, no one found hurt, a pattern, several residents.
F756 Monthly Drug Regimen Review: risk of harm, no one found hurt, a pattern, several residents.
F742 Mental Health and Trauma Treatment: residents were harmed, one or a few residents.
F726 Nurses and Aides Have Needed Skills: risk of harm, no one found hurt, a pattern, several residents.
F725 Enough Nursing Staff: residents were harmed, a pattern, several residents.
F697 Pain Management: residents were harmed, one or a few residents.
F695 Breathing and Oxygen Care: risk of harm, no one found hurt, one or a few residents.
F690 Bladder, Bowel and Catheter Care: residents were harmed, one or a few residents.
F689 Accident Hazards and Supervision: residents were harmed, one or a few residents.
F688 Range of Motion and Mobility: risk of harm, no one found hurt, one or a few residents.
F686 Pressure Ulcer (Bedsore) Care: residents were harmed, one or a few residents.
F677 Help With Daily Living: risk of harm, no one found hurt, a pattern, several residents.
F657 Updating the Care Plan on Time: risk of harm, no one found hurt, one or a few residents.
F656 A Complete Care Plan: risk of harm, no one found hurt, a pattern, several residents.
F609 Reporting Suspected Abuse: risk of harm, no one found hurt, a pattern, several residents.
F607 Policies to Prevent Abuse, Neglect, and Theft: risk of harm, no one found hurt, a pattern, several residents.
F600 Freedom From Abuse and Neglect: residents were harmed, a pattern, several residents.
F585 Right to File Complaints Without Retaliation: risk of harm, no one found hurt, a pattern, several residents.
F584 A Safe, Clean, Homelike Room: risk of harm, no one found hurt, a pattern, several residents.
F583 Keep Resident Records Private: risk of harm, no one found hurt, one or a few residents.
F561 Respect Resident Choices and Self Determination: risk of harm, no one found hurt, a pattern, several residents.
F558 Meeting Residents' Needs and Preferences: risk of harm, no one found hurt, one or a few residents.
F554 Let Residents Take Own Medicines When Appropriate: risk of harm, no one found hurt, one or a few residents.
F550 Dignity and Resident Rights: risk of harm, no one found hurt, a pattern, several residents.

Payment Denials and Fines

Date	Penalty	Amount
March 16, 2026	Fine	$17,857
Oct. 21, 2024	Fine	$55,146

Ownership and Management of the Home

The home is run by Nursa Inc. (operational or managerial control).
The home is run by Riverview Healthcare, Inc. (operational or managerial control).
The home is run by Rubicon Staffing LLC (operational or managerial control).

The CMS Care Compare files, updated every month, provide provider information, health deficiencies, penalties, and ownership. The CMS certification number is 465119. Other homes in Utah.