Connecticut Nursing Homes: Violations, Fines and Worst Records

Nursing staff leave Connecticut's 191 homes at an average rate of 37.4% a year. That puts the state 48th out of the 50 states and the District of Columbia, under the 45.8% figure for the nation. The federal staffing data published by CMS, the federal agency that runs Medicare, show daily staffing levels. In those files, 117 of the 187 Connecticut facilities that reported recorded nurse hours under the expected level. Nursing homes in the state give each resident 3.73 nurse staff hours a day on average. That places them 40th in the nation, lower than the national average of 3.86.

Over the last three inspection cycles, Connecticut homes drew 486 quality-of-care citations, the largest statewide total for any one rule. Next came rules on accident hazards and supervision, with 430 citations. In 143 of them, inspectors found a resident had suffered actual harm or was in immediate danger. Federal regulators fined Marlborough Health & Rehabilitation Center in Marlborough $195,360 in January 2025; since September 2023, that was the largest single penalty in Connecticut.

Using DPH-CCNH Nursing Homes Inspection Documents on CT eLicense, families can look up state inspection records along with the written correction plans that facilities file to fix violations; this Department of Public Health tool allows searching by date range. Also on record for every Connecticut nursing home are federal inspection reports, the deficiency statements labeled Form CMS-2567. Reach them from the home’s facility listing in Medicare Care Compare, the federal search site whose earlier name was Nursing Home Compare.

When someone notices unsafe care at a Connecticut facility, that person can report it to the state survey agency. The state survey agency is the Connecticut Department of Public Health, Facility Licensing and Investigations Section; call 860-509-7400 or use the state online complaint form. The Connecticut Long Term Care Ombudsman Program, backed by the Connecticut Department of Aging and Disability Services, takes calls at 1-866-388-1888 when a resident advocate is needed. Connecticut Protective Services for the Elderly also takes reports of suspected abuse, neglect, or exploitation involving an older adult anywhere in the state; call 1-888-385-4225.