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The Grand Rehabilitation and Nursing at Utica, Utica, New York

50
Citations from health inspectionsNew York average: 20 a home
3
Residents harmed or put in dangerNew York average: 0.8 a home
$132,759
Fines from the federal governmentNew York average: $23,070 a home
1 out of 5
Overall rating in starsNew York average: 3.0

The figures come from Medicare Care Compare files released October 8, 2026 by CMS, the federal Medicare agency. The citations span each home's three most recent inspection cycles plus their complaint visits, going back to March 2017 at the earliest; the fines span about three years, beginning September 2023. Browse the CMS files

Four inspection visits produced 50 citations. Residents were in immediate danger in three findings. Federal fines came to $132,759 (two fines).

A candidate for Special Focus. For its list of nursing homes with past poor inspection results, CMS has named this home a candidate.

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Quick Look at the Record

The home's overall star rating
1 out of 5
Rating for health inspections
1 out of 5
Rating for staffing
3 out of 5
Rating for quality of care
1 out of 5
Nurse time for each resident
3.18 hours each dayThe New York average is 3.63 hours
Time from registered nurses
0.34 hours each dayThe New York average is 0.71 hours
Nursing staff who left during one year
25.8%against the New York average of 40.3%
Beds that are certified
220
Ownership
Corporation (for profit)
Chain
The Grand Healthcare, with 16 homes
Street address
1657 Sunset Ave, Utica, New York 13502
County
Oneida

Each inspection's citations

Every citation marks a federal rule inspectors found broken, along with its seriousness and the number of residents affected.

16 citations dated June 5, 2025

  • F880 Infection Prevention and Control: risk of harm, no one found hurt, one or a few residents.
  • F835 Run the Facility Effectively: risk of harm, no one found hurt, a pattern, several residents.
  • F812 Food Storage and Kitchen Safety: immediate danger to residents, widespread, found on a complaint visit.
  • F804 Food Taste and Temperature: risk of harm, no one found hurt, a pattern, several residents, found on a complaint visit.
  • F761 Labeling and Locking Up Medicines: risk of harm, no one found hurt, one or a few residents.
  • F695 Breathing and Oxygen Care: risk of harm, no one found hurt, one or a few residents, found on a complaint visit.
  • F692 Enough Food and Fluids: risk of harm, no one found hurt, one or a few residents.
  • F689 Accident Hazards and Supervision: risk of harm, no one found hurt, one or a few residents.
  • F686 Pressure Ulcer (Bedsore) Care: risk of harm, no one found hurt, one or a few residents.
  • F677 Help With Daily Living: risk of harm, no one found hurt, one or a few residents, found on a complaint visit.
  • F657 Updating the Care Plan on Time: risk of harm, no one found hurt, one or a few residents, found on a complaint visit.
  • F656 A Complete Care Plan: risk of harm, no one found hurt, one or a few residents.
  • F627 Safe Transfer or Discharge Meeting Resident Needs: risk of harm, no one found hurt, one or a few residents, found on a complaint visit.
  • F584 A Safe, Clean, Homelike Room: risk of harm, no one found hurt, a pattern, several residents.
  • F578 The Right to Refuse Treatment: risk of harm, no one found hurt, one or a few residents.
  • F554 Let Residents Take Own Medicines When Appropriate: risk of harm, no one found hurt, one or a few residents.

One citation dated July 1, 2024

  • F684 Quality of Care: immediate danger to residents, one or a few residents, found on a complaint visit.

21 citations dated Feb. 1, 2024

  • F919 Working Call System in Bathrooms: risk of harm, no one found hurt, a pattern, several residents.
  • F908 Keep Essential Equipment Working Safely: risk of harm, no one found hurt, one or a few residents.
  • F880 Infection Prevention and Control: risk of harm, no one found hurt, a pattern, several residents.
  • F835 Run the Facility Effectively: risk of harm, no one found hurt, one or a few residents.
  • F812 Food Storage and Kitchen Safety: risk of harm, no one found hurt, a pattern, several residents, found on a complaint visit.
  • F809 Meals and Snacks at Preferred Times: risk of harm, no one found hurt, a pattern, several residents.
  • F804 Food Taste and Temperature: risk of harm, no one found hurt, a pattern, several residents, found on a complaint visit.
  • F803 Menus That Meet Nutrition Needs: risk of harm, no one found hurt, one or a few residents, found on a complaint visit.
  • F761 Labeling and Locking Up Medicines: risk of harm, no one found hurt, a pattern, several residents, found on a complaint visit.
  • F726 Nurses and Aides Have Needed Skills: risk of harm, no one found hurt, one or a few residents.
  • F700 Safe Use of Bed Rails: risk of harm, no one found hurt, one or a few residents.
  • F693 Feeding Tube Care: risk of harm, no one found hurt, one or a few residents.
  • F692 Enough Food and Fluids: risk of harm, no one found hurt, one or a few residents, found on a complaint visit.
  • F689 Accident Hazards and Supervision: risk of harm, no one found hurt, one or a few residents, found on a complaint visit.
  • F686 Pressure Ulcer (Bedsore) Care: risk of harm, no one found hurt, one or a few residents, found on a complaint visit.
  • F684 Quality of Care: risk of harm, no one found hurt, one or a few residents, found on a complaint visit.
  • F678 CPR and Basic Life Support: risk of harm, no one found hurt, widespread, found on a complaint visit.
  • F610 Investigating Abuse Allegations: risk of harm, no one found hurt, one or a few residents, found on a complaint visit.
  • F584 A Safe, Clean, Homelike Room: risk of harm, no one found hurt, a pattern, several residents, found on a complaint visit.
  • F577 Access to Inspection Results and Advocates: risk of harm, no one found hurt, one or a few residents.
  • F550 Dignity and Resident Rights: risk of harm, no one found hurt, one or a few residents, found on a complaint visit.

12 citations dated Dec. 21, 2021

  • F921 A Safe, Clean Building: risk of harm, no one found hurt, one or a few residents.
  • F886 Coronavirus Testing for Residents and Staff: risk of harm, no one found hurt, one or a few residents.
  • F880 Infection Prevention and Control: risk of harm, no one found hurt, one or a few residents.
  • F840 Outside Professionals When Needed: risk of harm, no one found hurt, one or a few residents.
  • F836 Licensed and Following All Laws: risk of harm, no one found hurt, one or a few residents.
  • F812 Food Storage and Kitchen Safety: immediate danger to residents, widespread.
  • F804 Food Taste and Temperature: risk of harm, no one found hurt, one or a few residents.
  • F803 Menus That Meet Nutrition Needs: risk of harm, no one found hurt, one or a few residents.
  • F692 Enough Food and Fluids: risk of harm, no one found hurt, one or a few residents.
  • F689 Accident Hazards and Supervision: risk of harm, no one found hurt, a pattern, several residents.
  • F677 Help With Daily Living: risk of harm, no one found hurt, one or a few residents.
  • F604 Freedom From Physical Restraints: risk of harm, no one found hurt, one or a few residents.

Payment Denials and Fines

DatePenaltyAmount
June 5, 2025Fine$110,801
July 1, 2024Fine$21,958

Ownership and Management of the Home

  • The direct 95% owner is Heritage Acquisition Holdings LLC.

Two people with an ownership stake are also listed by CMS.

The CMS Care Compare files, updated every month, provide provider information, health deficiencies, penalties, and ownership. The CMS certification number is 335600. Other homes in New York.