Spring Gate Rehab & Healthcare Center, Memphis, Tennessee
- 37
- Citations from health inspectionsTennessee average: 14 a home
- 3
- Residents harmed or put in dangerTennessee average: 1.3 a home
- $128,974
- Fines from the federal governmentTennessee average: $22,907 a home
- 1 out of 5
- Overall rating in starsTennessee average: 3.0
The figures come from Medicare Care Compare files released October 8, 2026 by CMS, the federal Medicare agency. The citations span each home's three most recent inspection cycles plus their complaint visits, going back to March 2017 at the earliest; the fines span about three years, beginning September 2023. Browse the CMS files
Four inspection visits produced 37 citations. Residents were in immediate danger in one finding. Residents were found hurt in two cases. Federal fines came to $128,974 (two fines). Once, Medicare stopped paying for new admissions.
A candidate for Special Focus. For its list of nursing homes with past poor inspection results, CMS has named this home a candidate.
Are you worried about the way someone was treated at this home?
Call 1-833-892-8135Calls go to a law firm that advertises on Nursing Home Violations.Quick Look at the Record
- The home's overall star rating
- 1 out of 5
- Rating for health inspections
- 1 out of 5
- Rating for staffing
- 2 out of 5
- Rating for quality of care
- 4 out of 5
- Nurse time for each resident
- 3.95 hours each dayThe Tennessee average is 3.80 hours
- Time from registered nurses
- 0.83 hours each dayThe Tennessee average is 0.60 hours
- Nursing staff who left during one year
- 67.5%against the Tennessee average of 48.9%
- Beds that are certified
- 206
- Ownership
- Limited Liability company (for profit)
- Chain
- Prestige Administrative Services, with nine homes
- Street address
- 3909 Covington Pike, Memphis, Tennessee 38135
- County
- Shelby
Each inspection's citations
Every citation marks a federal rule inspectors found broken, along with its seriousness and the number of residents affected.
Four citations dated April 30, 2025
- F842 Medical Records and Privacy: risk of harm, no one found hurt, one or a few residents, found on a complaint visit.
- F689 Accident Hazards and Supervision: immediate danger to residents, one or a few residents, found on a complaint visit.
- F684 Quality of Care: risk of harm, no one found hurt, one or a few residents, found on a complaint visit.
- F656 A Complete Care Plan: risk of harm, no one found hurt, one or a few residents, found on a complaint visit.
24 citations dated Oct. 16, 2024
- F880 Infection Prevention and Control: risk of harm, no one found hurt, a pattern, several residents, found on a complaint visit.
- F847 Right to Refuse Binding Arbitration: risk of harm, no one found hurt, one or a few residents.
- F812 Food Storage and Kitchen Safety: risk of harm, no one found hurt, a pattern, several residents.
- F791 Dental Services for Residents: risk of harm, no one found hurt, one or a few residents, found on a complaint visit.
- F761 Labeling and Locking Up Medicines: risk of harm, no one found hurt, one or a few residents, found on a complaint visit.
- F732 Post Daily Nurse Staffing Information: risk of harm, no one found hurt, one or a few residents, found on a complaint visit.
- F712 Face to Face Doctor Visits: risk of harm, no one found hurt, a pattern, several residents, found on a complaint visit.
- F695 Breathing and Oxygen Care: risk of harm, no one found hurt, one or a few residents.
- F693 Feeding Tube Care: risk of harm, no one found hurt, a pattern, several residents, found on a complaint visit.
- F690 Bladder, Bowel and Catheter Care: residents were harmed, one or a few residents.
- F689 Accident Hazards and Supervision: residents were harmed, one or a few residents, found on a complaint visit.
- F684 Quality of Care: risk of harm, no one found hurt, one or a few residents, found on a complaint visit.
- F677 Help With Daily Living: risk of harm, no one found hurt, one or a few residents.
- F657 Updating the Care Plan on Time: risk of harm, no one found hurt, one or a few residents.
- F645 Screening for Mental Illness or Intellectual Disability: risk of harm, no one found hurt, one or a few residents.
- F641 Accurate Resident Assessments: risk of harm, no one found hurt, one or a few residents.
- F610 Investigating Abuse Allegations: risk of harm, no one found hurt, one or a few residents, found on a complaint visit.
- F609 Reporting Suspected Abuse: risk of harm, no one found hurt, one or a few residents, found on a complaint visit.
- F584 A Safe, Clean, Homelike Room: risk of harm, no one found hurt, widespread, found on a complaint visit.
- F580 Telling the Family About a Change: risk of harm, no one found hurt, one or a few residents, found on a complaint visit.
- F578 The Right to Refuse Treatment: risk of harm, no one found hurt, one or a few residents.
- F561 Respect Resident Choices and Self Determination: risk of harm, no one found hurt, one or a few residents.
- F557 Respect, Dignity, and Personal Belongings: risk of harm, no one found hurt, one or a few residents, found on a complaint visit.
- F550 Dignity and Resident Rights: risk of harm, no one found hurt, one or a few residents, found on a complaint visit.
Five citations dated Sept. 24, 2021
- F880 Infection Prevention and Control: risk of harm, no one found hurt, a pattern, several residents.
- F686 Pressure Ulcer (Bedsore) Care: risk of harm, no one found hurt, one or a few residents.
- F684 Quality of Care: risk of harm, no one found hurt, one or a few residents.
- F657 Updating the Care Plan on Time: risk of harm, no one found hurt, one or a few residents.
- F554 Let Residents Take Own Medicines When Appropriate: risk of harm, no one found hurt, one or a few residents.
Four citations dated Oct. 3, 2019
- F812 Food Storage and Kitchen Safety: risk of harm, no one found hurt, widespread.
- F761 Labeling and Locking Up Medicines: risk of harm, no one found hurt, one or a few residents.
- F689 Accident Hazards and Supervision: risk of harm, no one found hurt, one or a few residents.
- F656 A Complete Care Plan: risk of harm, no one found hurt, one or a few residents.
Payment Denials and Fines
| Date | Penalty | Amount |
|---|---|---|
| April 30, 2025 | Fine | $50,749 |
| Oct. 16, 2024 | Fine | $78,225 |
| Oct. 16, 2024 | Payment denial for new admissions | 50 days |
Ownership and Management of the Home
- The home is run by Northpoint Regional LLC (operational or managerial control).
- The home is run by Prestige Administrative Services, LLC (operational or managerial control).
- The direct 50% owner is B&y Healthcare S Corp.
- The direct 50% owner is Cody Healthcare S Corp.
- Owns 50% through another company: B&y Trust.
- Owns 50% through another company: Craig Flashner 2007 Trust.
The CMS Care Compare files, updated every month, provide provider information, health deficiencies, penalties, and ownership. The CMS certification number is 445220. Other homes in Tennessee.